Valid Complaint?

[dburg30]

If the CM was one of the college program CMs, she was probably a tired, underpaid, undertrained, overworked young lady who was blurry-eyed and exhausted from being on her feet all day. To the OP - thank you for accepting her mistake, and paying with the $100 bill instead of making a big issue out of it.

Dont think that's the idea the OP has though. They had asked earlier in the day for a place to complain, not an email address, a real address because they didnt want their complaint to go un-noticed.

Now, I'm not going to lie and say the OP shouldnt let WDW know about this, as they should, but to make such a huge deal out of it?

 

[disnut8]

Does anyone realize that most countries used $1 coins? The United States is a rare country that doesn't. England and Canada retired their lowest denomination of paper money. They only use $1 coins.

We in the United States just cannot accept any change (no pun intended) in our money. Canada also uses different colors for their paper money so they can see the denominations easier. If we tried that, people would have a very difficult time with a blue $5 bill.

$1 coins are not uncommon in the world. Just uncommon here because we can't accept new things.

 

[DisneyDreamerK]

If the CM was one of the college program CMs, she was probably a tired, underpaid, undertrained, overworked young lady who was blurry-eyed and exhausted from being on her feet all day. To the OP - thank you for accepting her mistake, and paying with the $100 bill instead of making a big issue out of it.

Lots of people on this board talk about the CP like that...Now I am scared because I got accepted for spring! LOL

And I wish more people used the $1 coins! They were great when I went to Canada!

 

[CR Resort Fan 4 Life]

Does anyone realize that most countries used $1 coins? The United States is a rare country that doesn't. England and Canada retired their lowest denomination of paper money. They only use $1 coins.

Not only in Canada do have $1 coins, we also have $2 coins.

 

[RMulieri]

Maybe the Cm simply didn't know, lots of people don't know this.It isn't all that shocking.If it upset you that much, I would have made a complaint at guest relations while I was there. I understand being annoyed.I understand wanting Disney to know you are annoyed.But seriously, if this is the biggest complaint you have about your trip, you were fortunate.

 

[selina4disney]

Not only in Canada do have $1 coins, we also have $2 coins.

Ok Loonies, I know but how do you spell toonies? Toonies or twonies??? Oh wait when I write it down that looks like town-ies (like you live in a town) so must be toonies, right?

Always come back with a few wne we go to Canada!

 

[outlander]

Does anyone realize that most countries used $1 coins? The United States is a rare country that doesn't. England and Canada retired their lowest denomination of paper money. They only use $1 coins.

We in the United States just cannot accept any change (no pun intended) in our money. Canada also uses different colors for their paper money so they can see the denominations easier. If we tried that, people would have a very difficult time with a blue $5 bill.

$1 coins are not uncommon in the world. Just uncommon here because we can't accept new things.

I can certainly accept change (literally ) but the one dollar coin that my daughter gave me the other day was so much like a quarter that it would certainly cause problems. It is just toooo similar. The acceptance of that particular coin has nothing to do with the willingness to change but rather the viability of coins that are so similar. I can see why these coins are no longer made!
On the other hand, I find the Sacagawea and other dollar coins that are a different color, easily distinguishable. Carrying them around in my wallet is another story though. I would rather have (lightweight!) paper money. Sooooo much easier to carry around paper money for tips, etc.

 

[carrie6466]

Maybe how uncommon they are depends on where you are? Here, if you buy stamps in the machine at the post office, you get the dollar coins as your change.

 

[SalmonPink]

Not only in Canada do have $1 coins, we also have $2 coins.

In England, we have £1 and £2 coins, too. All of our coins looks very different to each other, though. If $1 coins look like quarters I'm probably going to spend our whole trip mixing them up - I already confuse myself with American money as it is...

 

[Gina]

I can certainly accept change (literally ) but the one dollar coin that my daughter gave me the other day was so much like a quarter that it would certainly cause problems. It is just toooo similar. The acceptance of that particular coin has nothing to do with the willingness to change but rather the viability of coins that are so similar. I can see why these coins are no longer made!
On the other hand, I find the Sacagawea and other dollar coins that are a different color, easily distinguishable. Carrying them around in my wallet is another story though. I would rather have (lightweight!) paper money. Sooooo much easier to carry around paper money for tips, etc.

But for people like my father, basically blind, it is near impossible to tell those dollar coins from quarters. And who would choose to carry heavy coins over light paper? I understand having them as some sort of collectible, but they're just not practical for everyday use.

The bigger point is, I can't believe that ANYONE would blow this up to the point of making a complaint to the poor girl's manager. Yeah, she is a cashier -- but if even she, as a cashier, was unfamiliar with the coins, how common do you think the things are?? I'm 43 years old, out and about in the big wide world every day -- and I've never seen them. Just let it go...

 

[MoonFaerie]

As a former retail manager, IMO, informing the manager is not "blowing it up." It truly wouldn't occur to me when training new employees to teach them the denominations of money. If no one ever informs the manager so he/she can correct this training error, it likely will never get corrected. I certainly wouldn't discipline an employee over something like this, but that doesn't mean I wouldn't want it straightened out.

 

[doconeill]

Not only in Canada do have $1 coins, we also have $2 coins.

Britain also has 2 Pound coins.

I think the U.S. has done a horrible job of producing and distributing $1 coins. We've had them forever, although the old "silver dollars" were impractically sized. Then we had the Susan B. Anthony Dollar in 1979 - but they screwed up the original design (it was not supposed to be perfectly round) and ended up producing a coin easily mistaken for a quarter. Years later, they want to produce a new $1 coin - lessons learned, right? Nope. The 2000 Sacagawea Dollar was the same size - but they changed the color and the rim to distinguish it more. The Presidential Dollars are basically the same. Both are in production.

I think the biggest problem is that there are still a LARGE percentage of people who deal with monetary transactions who still don't know about the new coins, or what they look like, and are thus not likely to accept them (although I think there is a legal requirement to do so).

One of the most useful things they could do to help the use of the $1 coins is to mandate vending machines to accept them...after all, if it takes $2 now to get a Coke, and the paper money slots are horribly unreliable and annoying, why not accept the coins? But they have not done so yet, so new mechanisms will continue to be made that won't take the coins, and all they will do is be given as change and weigh down your pockets...the other thing they need to do to speed acceptance is remove paper bills from circulation as well, like other countries did.

 

[Thumper_ehhhhh]

Hey I want to get me some of these coins lol. We can put it with our 2 dollar bill from the us.

 

[ntikos]

As a former retail manager, IMO, informing the manager is not "blowing it up." It truly wouldn't occur to me when training new employees to teach them the denominations of money. If no one ever informs the manager so he/she can correct this training error, it likely will never get corrected. I certainly wouldn't discipline an employee over something like this, but that doesn't mean I wouldn't want it straightened out.

I was just going to write something along those lines. A good manager would use that as an opportunity to better train his/her employees.

 

[outlander]

But for people like my father, basically blind, it is near impossible to tell those dollar coins from quarters.

Agreed! And I know that they try and distinguish them by other features as well, i.e., the Sacagawea has smooth sides but really, that is not enough of a difference. Especially if your senses are dimished somewhat due to age or other factors.

And who would choose to carry heavy coins over light paper?

I'm totally with you on that one! That's why people cash in change in the first place! Who wants to carry around loads of coins? Not me! Hahaha....now you can trade in all of your coins for more coins? whooopeee

I understand having them as some sort of collectible, but they're just not practical for everyday use.

Agreed.

 

[acourtwdw]

While the cashier should have known that is legal tender, it shouldn't be that big of a deal. I was more surprised that they knew how to use your snack credit since most don't. Also keep in mind that most cashiers don't count down their own registers. Those coins could easily be mixed in with the quarters and the cashier would be short and that depending on the company's policy could result in a written warning.

 

[outlander]

I was more surprised that they knew how to use your snack credit since most don't. .

Hahahaha......so TRUE!!

 

[doconeill]

As a former retail manager, IMO, informing the manager is not "blowing it up." It truly wouldn't occur to me when training new employees to teach them the denominations of money. If no one ever informs the manager so he/she can correct this training error, it likely will never get corrected. I certainly wouldn't discipline an employee over something like this, but that doesn't mean I wouldn't want it straightened out.

I think this is exactly correct. I wouldn't assume the cashier is ignorant or anything like that, just not properly informed (and I know how poorly a job the U.S. has done informing people). By informing the manager, they will make sure ALL employees, not just the one in question, is aware.

Hey I want to get me some of these coins lol. We can put it with our 2 dollar bill from the us.

Watch out, it some places trying to use that will get you arrested for trying to pass a counterfeit bill!

It could be one of "those stories", but it seems everyone knows someone who knows someone who had the cops called on them for trying to use a $2 bill. Even though they were produced for a time and are in fact legal tender - but for years before it was a standard joke that something was "as fake as a $2 bill"...

It didn't help that they made it look so different that it looked like play money...

 

[CapJack]

Absolutely would bother me. I would have pointed out that it said U.S. of A on the back. To all that say it is not common. OH YES IT IS! Pay tolls every day in exact change lane in NJ on the parkway with them. Geez!

 

[stitchlovestink]

you mean *especially* now that Disney has a program with the US Mint to distribute $1 coins as change in Liberty Square and the American Adventure?

yes. you should have used 2 $2 instead.

bolding is mine...
Exactly! I bought something in a store in Liberty Square and there are no paper $1 bills. If the cashiers receive them for payment, they are NOT allowed to give them back to another customer. They MUST use the $1 coins for change to customers. Seems like they need to make all the WDW CMs who might handle money at any time aware that the coins are legal tender.

But for people like my father, basically blind, it is near impossible to tell those dollar coins from quarters. And who would choose to carry heavy coins over light paper? I understand having them as some sort of collectible, but they're just not practical for everyday use.

The bigger point is, I can't believe that ANYONE would blow this up to the point of making a complaint to the poor girl's manager. Yeah, she is a cashier -- but if even she, as a cashier, was unfamiliar with the coins, how common do you think the things are?? I'm 43 years old, out and about in the big wide world every day -- and I've never seen them. Just let it go...

boldng is mine...
Again though, since they are being used as the main source of $1 in place of single bills in other parts of WDW, all employees should be aware of them. So if I had taken my $1 coins that I rec'd in my change from the store in Liberty Square and used it to buy something somewhere else in the park, I should not receive a hard time about the coins from another CM. No-one is saying she should get repremanded over this, but she should be made aware that it is in fact legal tender that can be given to a guest in another part of the park. That's all.