Hi all, I had to write to do something with my frustration... Do you ever feel SO deflated on the 7 month booking a non-home resort when the SECOND it turns 8:00am, hit the booking window, and see what you want gone when it was just available less than a minute ago on the Availability tool? For 3 days in a row, I have been ready to try to book anything at Hilton Head and I am watching one day at a time of the week go by without availability by the time I hit "Book". Now I have to wait another 24 hrs to see if I can do this all over tomorrow morning.
I asked customer service yesterday at 9am and the lady (I really wanted to smack her) suggested I "get up early" so I could book online at 8am. Hmmm, never thought of that! <sic> At this point, I have never yet booked my first DVC stay and have been patiently waiting now almost a year to use my points. I finally waitlisted the 5 days I wanted at Hilton Head next summer this morning.
Am I going to have to purchase a Hilton Head contract with enough home resort points so I can actually go there?
What am I doing wrong? This is about to kill me.
I asked customer service yesterday at 9am and the lady (I really wanted to smack her) suggested I "get up early" so I could book online at 8am. Hmmm, never thought of that! <sic> At this point, I have never yet booked my first DVC stay and have been patiently waiting now almost a year to use my points. I finally waitlisted the 5 days I wanted at Hilton Head next summer this morning.
Am I going to have to purchase a Hilton Head contract with enough home resort points so I can actually go there?
What am I doing wrong? This is about to kill me.
