Strange. When we first booked we were told that the final balance would not be due until we got the confirmation in our name, which would probably be about two weeks out. However, we actually got the email saying the balance was due at 54 days out. I called asking about the confirmation and why the balance was due sooner than they had said it would be. The guy I spoke to seemed rather abrupt and frazzled and said they are now requiring the balance be paid sooner and also said they were no longer sending out confirmations, but if I was uncomfortable and would feel better about it, I could call them about 48 hours out and they'd connect me to BC, who could then confirm that I had a reservation with them. I told him I'd like to have the confirmation to check in, but he said I wouldn't need it and all I would need would be my ID.

I paid the balace March 21st, have not heard another word from them, and will be leaving for our trip in less than two weeks (May 10th).