It does bother me that Vacation Planning is not being consistent. I've stayed on-site several times and this was the first time I tried them. Perhaps my voice is not as enticing as yours. Actually, I told them that I am arriving the 16th and while I wasn't going to try for Fantasmic until the 17th (in case the flight is delayed), I believe they told me that they wouldn't arrange for Fantasmic before I requested a specific date. Oh well... I called on my own and got 9PM balcony anyway for the 18th. (Yea!)
So I'm wondering, is attending the desert buffet as much of a rush as getting through precisely at 8:00:01 and scoring the tickets?