Using banked points on a reservation-not always first.

Simba's Mom

everything went to "H*** in a handbasket
Joined
Aug 26, 1999
Messages
37,662
Did I misunderstand? I thought that Member Services always used banked points first, then went to what you'd checked. So when booking a vacation at a non-home resort, I knew I had banked points at BCV, but I was afraid that if I checked the box to use points from there, that if they needed more points than what were banked, they'd continue using that contract, so I checked off my OKW contract. But I thought they'd use banked points first, regardless, then go to what I'd checked. Today I learned that that's not true. When I went in for some other purpose, I saw that all my banked points (as wells my reservation) were still there. I chatted with a CM,who informed me that the policy is to take points only from the contract you checked. Is that a change in policy? Or has it always been that way and I misunderstood?
 











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