used a wdw gc on phone to apply to package, but didn't credit

[disney_girl125]

I am so frustrated right now. Just seeing if this happened to anyone and if it got resolved. I had 2 disney gift cards for $50 each that I got at target to apply to my vacation package. Went online to do it and I kept getting errors. Something's just not right with the site right now. So, I called disney and she was able to apply the first gift card no problem. Second card she put in, she told me it had a 0 balance.
After I got off the phone with her I went and checked the gift cards online. GC #1 that went through, went through at 4:01.GC #2 that I was told had a 0 balance actually went through at 4:02. Problem is I was never credited. I got the run around about who to call and was on the phone over 45 minutes to solve it.
Last conversation I had, guest services was hopeful that at midnight it would go through. They think it is just in limbo between the bank and processing. It's a disney gift card, so I hope that's right. Has anyone else had this problem? I was going to get 18 more gift cards this week to pay off my vacation by Thursday. I'm concerned about this happening again.

 

[bearloch]

I have never had it happen to me But I wonder if you should not do them all at one time! maybe limit it to one or 2 a day its a pain but you can track it better.. keep you target receipts and the cards until after you trip is completed so if you have any issues your good! I do know that if there is a problem the cash go back onto the orginal gift card even if its a year from now.

 

[freckles04]

Similar thing happened to me once. I purchased a Chuck E Cheese gift card and when I went to use it, CEC said it had a zero balance. I bought it through a fundraiser program at my son's school and never had issues before. It was a huge hassle getting a refund. This makes me nervous about GCs and why I wont take any to WDW. It would be my luck that I'd have issues. Hope you get this resolved.