Urgent Ap Question

kelmac284

Lover of all things Disney since 1975
Joined
Jun 25, 2005
Messages
5,287
Ok sorry for all the questions but I ordered my passes and I TOLD the site when I ordered them I was going June 18 (it asks you when your trip is).

There was NOTHING on there about an expiration on the vouchers.

So I get them today and they expire 1 month BEFORE I leave.

I called Guest services and she said I can send them back certified and I have to contact the internet dept and then wait for a refund and on and on and then RE-PURCHASE them later on. OR I can just take them and if there is a difference in price they will just make me pay the difference.

HELP. I don't know what to do. I really don't want to go through all the hassle of sending them back etc but can I trust her that they won't say "sorry your 700 bucks worth of tickets are no good EVEN THOUGH you've never used them."

Any advice, suggestions? I would really rather just take them and deal with it there but if you think she is daffy I will send them back.

THANKS IN ADVANCE for any advice!!
 
I don't think you will have a problem if you just show up with the vouchers. To make sure everything is okay though, I would E-MAIL guest relations. That way, you have a response similar to what was said on the phone IN WRITING. :)
 
GreenGirl8 said:
I don't think you will have a problem if you just show up with the vouchers. To make sure everything is okay though, I would E-MAIL guest relations. That way, you have a response similar to what was said on the phone IN WRITING. :)

And *bring* the email with you.
 



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