ultimatefans
DIS Veteran
- Joined
- Jul 2, 2013
I currently have a 2-park Preferred Pass and would like to upgrade to a 3-park Preferred Pass. Can I do this over the phone?
I just called to attempt to do this and she got through the entire process but then said she didn't have any way to take payment because she didn't have a pass to swipe so I had to do the upgrade at the gate. The agent seemed very new (she didn't even know it was possible to upgrade) so I'm not sure if I should call back and try again or if this truly has to be done at the gate. I'd prefer to take care of this ahead of time if possible.
I just called to attempt to do this and she got through the entire process but then said she didn't have any way to take payment because she didn't have a pass to swipe so I had to do the upgrade at the gate. The agent seemed very new (she didn't even know it was possible to upgrade) so I'm not sure if I should call back and try again or if this truly has to be done at the gate. I'd prefer to take care of this ahead of time if possible.