Are Universal's phone people better informed than the Disney ones?
Our trip is in two weeks. I was going to get the mid level pass for discounts and such and my boyfriend would get the low level.
We might end up going for a day or two in July. I see the lowest tier is blocked out for July but only ioa (maybe because of Kong?). We could probably be happy just doing universal studios since we will then return again in early September.
I'm not sure if we'll have a burning desire to do Kong in July, but I want to make sure we'd have the option.
OP.......we find Universal TM to be on the ball with information.......we make sure we speak to someone actually at Universal and not a call centre somewhere..........
Contacting them by email usually ends with them calling you back direct. That's usually our way of contacting if I'm not calling someone I know direct.
Again YMMV, but if you are closeish to your renewal date, I've head of people being able to pay the renewal price and renew early. I don't remember what the new expiration date on the renewed/updated passs was though. It would be more expensive than paying the difference but you'd be getting extra time on your pass as well.