upgrade at check-in at port?

CanuckOnaBoat

Mouseketeer
Joined
Feb 25, 2016
Messages
252
In a thread I saw someone mentioned that they were able to upgrade when they checked-in at the port. Do I ask at the check-in desk at the port before I get my KTTW if there is a chance to purchase an upgrade? Or do I go somewhere else before/after check-in to ask?
 
In a thread I saw someone mentioned that they were able to upgrade when they checked-in at the port. Do I ask at the check-in desk at the port before I get my KTTW if there is a chance to purchase an upgrade? Or do I go somewhere else before/after check-in to ask?
You check in first. And then go to the supervisor's desk to see if there are any rooms available for upgrading to. There may be a sign on the check in desk stating "No upgrades available" that would preclude a trip to the supervisor's desk.
 
In a thread I saw someone mentioned that they were able to upgrade when they checked-in at the port. Do I ask at the check-in desk at the port before I get my KTTW if there is a chance to purchase an upgrade? Or do I go somewhere else before/after check-in to ask?

What fun to hope for an upgrade! After you check in, there is a separate station for upgrades. For example, at PC as you face the check in counter, it is at the far right end. Just go down there and ask what they have. (It's called the supervisor desk by many but that title isn't important and you don't have to remember it. If you don't see it, just ask "where do I upgrade.") They will ask you what room you are in, tell you what's available, and look on their magic table to see how much you have to pay for the upgrade. You decide and pay on the spot. It is ALWAYS much less than you'd pay for upgrading online before the cruise, but of course it may or may not be available. And, of course, the early bird gets the worm. We had a unbelievable upgrade to the Disney suite once, and a great price for a one bedroom. Balconies have been frequently available. Cross your fingers and go ask.
 

As the previous posters have mentioned there is a separate station for upgrades after you check in. I was once upgraded from an inside stateroom to a window view stateroom without even asking so magic sometimes happens.
 
Does "check-in at port" refer to the building on land which you first go to before boarding the ship? Or does it refer to the check-in process once you're on board the ship?

To my understanding, there is a check-in process both on land and on board the ship, so I'm not sure where it's best to ask about a room upgrade.

Thanks for any assistance!
 
Does "check-in at port" refer to the building on land which you first go to before boarding the ship? Or does it refer to the check-in process once you're on board the ship?

To my understanding, there is a check-in process both on land and on board the ship, so I'm not sure where it's best to ask about a room upgrade.

Thanks for any assistance!
No, you check (like for a hotel) in the terminal, before boarding. Once onboard there's no check in. You ask for the upgrade before you leave the terminal (after you check in inside the terminal).
 
Does "check-in at port" refer to the building on land which you first go to before boarding the ship? Or does it refer to the check-in process once you're on board the ship?

To my understanding, there is a check-in process both on land and on board the ship, so I'm not sure where it's best to ask about a room upgrade.

Thanks for any assistance!

Hi -

There are a couple of things called "check in." One is online; you can (although you aren't required to, but I bet everyone does) check in online at the DCL website weeks before your cruise. That's where you give some information about charging, etc, and print out a couple of forms to sign and bring to the port. But if you don't bring them, it doesn't matter. As long as you show up with your passport/birth certificate and payment method, they have all the forms you need at the port. But, checking in online makes life easier, and again I bet basically everyone does it. That is also where you can reserve some shore excursions if you want (you can also do them on the ship if you want to talk to someone about them and look at their handouts).

The second thing called "check in" is at the building at the port when you arrive. That's where you turn in the forms and get your "Key to the World Card." That's your room key/account charge card/ID card for getting on and off at the ports. You then hang around for a while until your turn to board, and you walk right on the ship. There is no more checking in to be done on the ship (well...you can visit the spa, kids clubs, shore excursion desk, and guest services for various reservations and event tickets, but not a part of checking in). Once you walk on the ship, all is well, and you are on vacation!

And, finally, the hope for a cheap room upgrade is done in the land checking building, after you complete all of your checkin process. That is the time when you visit the upgrade station (just ask any cast member where it is).
 
thanks everyone! not sure how much luck/magic/pixiedust we'll have - this is our first cruise and have NO status. And as a result - i could only get the 2 PAT slot. We shall see if there is a nice surprise!
 
thanks everyone! not sure how much luck/magic/pixiedust we'll have - this is our first cruise and have NO status. And as a result - i could only get the 2 PAT slot. We shall see if there is a nice surprise!
Just to let you know, this isn't always a great deal. Last year year we did it and we got around a 50% discount on the upgrade. This year when we checked the price was the same or more if we had booked it beforehand.
 
Keep in mind that upgrades trickle down through the system. If someone upgrades from a verandah to a concierge room...............then the verandah room is available for upgrade and so on.
 
How does that work if you upgrade at port and you are part of a FE group?
What I did was to post it on our group, either here or wherever else your group was from (our group was posted on another site) then I got responses from those that saw my post. For everyone else I sent a text through the wave phones. I also delivered all my FE gifts that first morning and left a note there.
 
that is all a lot of work.....................if we do the FE, then we dont upgrade at port
 
Curious: If we have connecting rooms, what is the chance of an upgrade for both?
 
Last edited:

GET UP TO A $1000 SHIPBOARD CREDIT AND AN EXCLUSIVE GIFT!

If you make your Disney Cruise Line reservation with Dreams Unlimited Travel you’ll receive these incredible shipboard credits to spend on your cruise!



















New Posts







DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top