Update to my lost and found post from the other day

[StephNJer]

I posted a few days back about how my daughter's very favorite stuffed bunny and also a plush Minnie we bought in the parks were left behind during out stay at Red Lion.
I FINALLY heard back from them today and they have them both and are shipping them back to me today! I can't express how happy I am!

Also, I left over 5 messages with the hotel's "lost and found" department, never could get ahold of anyone. Last night, I got an email survey about my stay. I left all positive feedback, but in the comment section, I mentioned how I was really hoping someone would call me back about my lost and found dillemma. I was polite in what I said but also expressed that we were upset that we could not get ahold of someone. When I got the call today, the lady I spoke with mentioned she received an email from THE CEO regarding my survey. Wow! That's some quick work on their part! Needless to say, even though it took a while to talk to a live person, I am so happy that they took the time to make my daughter very, very happy.

Just goes to show, a little persistence goes a long way!

 

[StephNJer]

PLUS, the manager at Red Lion offered to send us the package overnight, emailed me the tracking info, and said they are including a surprise in the box for my daughter along with bunny. How amazing is that?

 

[LizzyS]

I had read your thread the other day and was hoping that you'd get the bunny and Minnie back. Yay! I'm staying at the Red Lion here in a couple of weeks, too.

 

[deesquared]

I'm so happy for you! Your daughter will be thrilled to get her special stuffy toy back.
That was nice of them to call you, and overnight the package too!

 

[OregonMickeyLover]

I responded the other night so I had to tell you how happy I am that they found your DD's special bunny and minnie Stories like this, although they seem inconsequential, make a person feel better about our society! Thanks for letting us know that it worked out. Also, that is very impressive of the hotel to do, but I'm sure you would have appreciated a phone call much sooner. Oh well, the end result was great!

 

[rentayenta]

Awesome!

 

[CrazyMe]

Glad you finally found something out and it is good! We left our swim suits and had to call and have them mail them to us... but we did get ahold of someone rather quick.

 

[cypressmom]

Yay! That's wonderful to hear!

 

[disneymom23]

That's great news.

My DD left her kindle at the GCH last June. It was tangled up in the blanket. She was freaking out when we got on the plane. By the time we landed in Oakland, they had left a message that they were overnighting it to us. She was so happy!

 

[EmmersIsTheMommy]

WHEW!!! I wanna hear what your special surprise is if you feel like sharing!!