Update to My Disney Experience

[Neener16]

Have a trip planned for this summer and just went on the web version of MDE on my laptop. They asked me to update and there was a space to put a date in. I assumed it was my birthday. In reading the Terms and Conditions, they talked about Fastpass+ experiences. Once I updated, all my plans were gone from My Plans, but they are OK on my app. I texted my daughters when I was doing this saying no doubt this will mess things up, and it did. Is this Fastpass+ thing new, in which case I would think an announcement will be made soon?

 

[luv2cheer92]

Have a trip planned for this summer and just went on the web version of MDE on my laptop. They asked me to update and there was a space to put a date in. I assumed it was my birthday. In reading the Terms and Conditions, they talked about Fastpass+ experiences. Once I updated, all my plans were gone from My Plans, but they are OK on my app. I texted my daughters when I was doing this saying no doubt this will mess things up, and it did. Is this Fastpass+ thing new, in which case I would think an announcement will be made soon?

Some people have been having the Fastpass+ selection pop up for months now. The website and app can both be very glitchy, so it may be something or may be nothing.

 

[_19disnA]

If like most other Disney IT applications, it is probably yet another glitch. Wait a few days and try again and you will likely find they have fixed whatever is wrong.

 

[Disney Fool]

and if it hasn't cleared up, call IT services and explain the situation. They are usually very helpful.