Update to MDE app not compatible with my phone - help!

[I-4Bound]

I used the My Disney Experience app on my smart phone (LG G2) last summer while we were in the park and found it be really helpful. Today, when I tried to open the app, it said I needed to update. Unfortunately, I then got a message that my phone wasn't compatible with the new version.

Does anyone have any experience with this? I have no plans to replace my phone before our next trip. Can I just pull up the website on my phone and make my fourth FP+ while I'm in the park?

I apologize if this has been asked before! Thanks in advance!

 

[runwad]

I'm planning on just using the website because I can't get the app on my phone either.

 

[Dashzap]

Is it possible that you need to update the OS on your phone? Is your phone not supported for that either?

 

[I-4Bound]

Is it possible that you need to update the OS on your phone? Is your phone not supported for that either?

I suppose that's a possibility. I'll look into it - thanks!

 

[lovethattink]

You'll either have to use the website or upgrade Android. I didn't have enough memory to upgrade and ended up buying a new phone. I love my S7, but not the monthly payments!

 

[Jennasis]

Yep...you are out of luck. My S4 suddenly became incompatible with MDE last year. I use the website on my phone's browser instead. It's either that or get a new phone.