Zarr aka Joe
DIS Veteran
- Joined
- Aug 13, 1999
- Messages
- 2,965
Hey gang,
Just thought you'd all want to know that those of you who placed orders for the $5.00 MP3 players will not be getting them.
I had ordered 3 of them, and rush ordered them so I'd have mine for a trip I am going on. When it didn't arrive by today, I checked the order status online, and it said "Cancelled. This item is no longer available." So....I decided to call Newport News. I got 2 different answers - the first operator told me that the manufacturer would not be shipping them due the typo on their website.
So I asked if I was ever going to be notified about this, since nobody emailed me about that. She put me through to Customer Service and THAT agent told me that the manufacturer was no longer making the item, so it wouldn't be shipped.
Either way, they know they screwed up and won't be honoring the orders.
Newport News' # is 1-800-759-3950 if you're interesting in calling yourself.
I had a feeling it was too good to be true
Just thought you'd all want to know that those of you who placed orders for the $5.00 MP3 players will not be getting them.
I had ordered 3 of them, and rush ordered them so I'd have mine for a trip I am going on. When it didn't arrive by today, I checked the order status online, and it said "Cancelled. This item is no longer available." So....I decided to call Newport News. I got 2 different answers - the first operator told me that the manufacturer would not be shipping them due the typo on their website.
So I asked if I was ever going to be notified about this, since nobody emailed me about that. She put me through to Customer Service and THAT agent told me that the manufacturer was no longer making the item, so it wouldn't be shipped.
Either way, they know they screwed up and won't be honoring the orders.
Newport News' # is 1-800-759-3950 if you're interesting in calling yourself.
I had a feeling it was too good to be true

