Unsolicited Testimonial for Dreams Unlimited

jeanneg

I swam with a dolphin!
Joined
Feb 22, 2001
Messages
4,000
I don't know if I'm allowed to do this, but I needed to share this with you.
Without going into details, I recently had an experience with DU where they inadvertently provided me with a misquote which was in my favor and upon discovering it, they HONORED the original price. I'm sure they could have been hardnosed and refuse to accept my deposit, but they didn't and I am very impressed. Obviously this is a first-class operation and they will surely receive all my future business. I've always had positive experiences with them in the past, but this really clinched it. I wholeheartedly recommend them ---- and please ask for Marla H.......she's great!
 
That is so nice to here!!!!! That companies will place doing the right thing above profit! I hope that more companies and people will follow suit!!!
:goodvibes
 
this is my first experience booking a cruise with DU and it has been nothing but wonderful!

sue ellen my rep was out sick but still had her husband contact me about my REAS reservations...i thought this was above and beyond

their pricing was fantastic and their customer service has always been prompt and friendly

i will use them for all my disney excursions!! :flower1:
 
I am so glad to hear that.

I am booked thrui DU for June of this year and with a group of 12 for 2006.
We were suppose to travel with another family this June, but had some personal problems with them. DU especially Sue Ellen and Merrie bent over backwards to help me change our room, reservations, unlinking rotations and such. A HUGE thank you to them.
I would recommend DU to anyone who asks!!
 

I've booked through DU each time, and I have to say that knowing that the honeymoon part of the wedding and honeymoon planning was taken care of was a huge load off my shoulders. I planned everything but the dresses, because DW is still in her residency and works between 80 and 100 hours a week.

A couple of emails and phone calls to DU, and I knew that all I had to do was make it to the airport and everything would be taken care of. Man, that was nice.

They also just beat the next-best quote by $600. a-woo-hoo!! :bounce: :bounce:
 
You got to love Merrie!!!
She has been so helpful to us.
I am the "family planner" and she has been very quick to answer E-mails and
has gotten me the information that I need.
She helped me book 5 cabins for the May 7 Western Cruise.

At first I wasn't sure how it would work having a travel agent that I only E-mail because I think I can be be a pain in the neck :rolleyes:
You see -I like things perfect.

Merrie has been so patient. :)

Yes My name is Lisa and I am a obsessive compulsive ovverplanner
 
I just booked our first cruise and I have to agree about DU. I, too, dealt with Sue Ellen's husband, who suffered admirably through my many questions. So far, so good. Great, actually.
 

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If you make your Disney Cruise Line reservation with Dreams Unlimited Travel you’ll receive these incredible shipboard credits to spend on your cruise!











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