undercover tourist

[friendoffigment]

anyone ever have problems with an undercover tourist ticket. someone told me they have scanning problems with these tickets in order to enter the park

 

[lisam70]

have used them many times for both Disney and universal never had any issues
and they have great customer service

 

[Smugpugmug]

I always use Undercovertourist when buying Universal tickets and I have never had an issue with them. If you're worried about using the tickets from UT to scan into the park, you can go to guest services and exchange the printed UT tickets for a paper ticket (and a separate paper Express pass). I did this in May and it was super easy. Make sure to bring the credit card you used to pay for the tickets on UT in case they ask for it.

 

[lisam70]

We usually scan from phone-no issues

 

[CAPSLOCK]

No issues here but they're bulky & flimsy printed from home, so I also go to guest services & swap for the nicer official tickets.

 

[ruthies12]

I've never had an issue but of course with disney you load it into the app and at universal once I scan in I go to customer service and upgrade a seasonal pass

 

[kevtlas]

We’ve used UT a bunch of times and never had any problems.

 

[djmeredith]

You can load it into the app and scan from your phone. Or as PP said, you can exchange it for one of the official smaller UO tix. The guest services wait times at the front entrance can be very long. I recommend exchanging it at your hotel ticket desk if you are staying onsite. If not, use the UT ticket to get in the first time and exchange it at the inside guest services desk which usually takes less time.