undercover tourist rocks!

[andreadoiron]

i bought a 10 day water park, fun & more from undercover tourist back in november and saved about $15 over buying from disney direct. i realized today that i have lost it somewhere in my house (possibly washed in a pocket) and emailed them asking how to replace the ticket. within 30 minutes i had a email and a call from them telling me no to worry about replacement (you do it right at the park) and they would send me all the info! they are awesome to work with and so nice!
i have to say that i did learn from this site to copy the serial numbers on the back of the ticket and do have that. they would have sent me a copy if i didn't have it though!
we are not planning on going to disney for a year which was part of my concern but they assured me that despite the long time lapse between visits, it will be fine.
definately will be buying from them in the future and highly recommend them to others

 

[KJ Luvs Pluto]

We too bought from them and had wonderful customer service from there. When everything goes fine with a company you really don't know how they are, but when there's a problem that's when you find out what a company is really like and UT really comes through for the customer. I would definitely buy from them again and recommend them to anyone who will listen to me rave about them.

 

[twinsplusone]

Thanks for the recommendation. I was planning on buying our tickets through them and you helped finalize my decision.

 

[WaltD4Me]

Yes, they are really good. I've used them several times, never a problem and great customer service!

 

[USCGamecocks]

They are wonderful to deal with, GREAT prices, and FAST shipping! We bought our tickets a couple of weeks ago on a Saturday and had them in hand on Thursday. Be sure to sign up for the newsletter at mousesavers.com to get further discounts to undercovertourist.