Undercover Boss, anyone?

[kaytieeldr]

I don't think it's staged. It could be training films.

 

[pooh4evr]

I think last night the guy's story was he used to be in real estate and was filming something about people out of work from the corporate world trying to find I guess entry level jobs or something like that- I didn't see the first few minutes of the other 2 episodes so I didn't catch what their cover stories were.

 

[m&m's mom]

I very much enjoy this show and I truly believe that they really want to make their companies better.
I think it is interesting they show their whole names and where they live. I liked the fact that DePinto (7-11 guy) has a nice looking family that looks normal (read not 3rd, 20 year old, implanted) wife and family.

 

[pat fan]

I think last night the guy's story was he used to be in real estate and was filming something about people out of work from the corporate world trying to find I guess entry level jobs or something like that-

Same cover for all of them. Except maybe the real estate part. Pretty much real estate/white collar something/lost job due to economy and the rest is the same.

I liked the WM segment. The guy who cleans the port-a-potties was awesome!

The Hooters manager should have been fired on the spot or as soon as the CEO "blew" his cover. Pig.

Igor was awesome as well. I just hope he and his wife don't fight more now that he is home nights!!

 

[Ohiodislover]

Igor rocks

So far I'm liking the concept---Missed the Hooter's episode which might not be a bad thing from the sounds of it.

 

[nordkin]

I agree the one Hooters manager should have been fired on the spot. The CEO did not have a clue how to handle it. in my opinion by giving him another chance he was making his actions less severe than they actually are. I feel for the employees that stoop to doing what he says, but then that says something about them and their unwillingness to step up and report when something like this is being done.

Makes me grateful I work for a company that takes things like this very seriously and has fired supervision on the spot for far less than what that manager was doing.

 

[m&m's mom]

Coby Brooks could not fire the pig manager. It was not a company owned location. Someone else owned that particular Hooters. That is why he called the franchise owner to let him know he had an issue he needed to deal with immediately. I really believe he would have fired him if he could have.

 

[MrJT]

Coby Brooks could not fire the pig manager. It was not a company owned location. Someone else owned that particular Hooters. That is why he called the franchise owner to let him know he had an issue he needed to deal with immediately. I really believe he would have fired him if he could have.

I was just gonna say this. The Hooters guy may be a CEO, but he couldn't really fire anybody in the restaurants, because they were franchises, and owned by somebody else. I personally enjoyed all 3 episodes myself.

 

[babytrees]

I was just gonna say this. The Hooters guy may be a CEO, but he couldn't really fire anybody in the restaurants, because they were franchises, and owned by somebody else. I personally enjoyed all 3 episodes myself.

I just watched the 7-11 one.....I like the concept and if CEO's learn only one thing that helps the people that truly keep their businesses multi-million dollar enterprises it's been a good expirement.

 

[DLR29]

I watched UCB last night for the first time (it was so convenient after TAR) and loved it! It was so inspirational and it was great how Danny gave his employees new opportunities. Definitely hooked!

 

[RUDisney]

I agree the one Hooters manager should have been fired on the spot. The CEO did not have a clue how to handle it. in my opinion by giving him another chance he was making his actions less severe than they actually are. I feel for the employees that stoop to doing what he says, but then that says something about them and their unwillingness to step up and report when something like this is being done.

Makes me grateful I work for a company that takes things like this very seriously and has fired supervision on the spot for far less than what that manager was doing.

I worked for the opposite company. When I complained about my abusive boss, HR didn't investigate it, they fired me and kept him! I had 8 pages of documentation for them to investigate and they kept up with the good ole' boys network and fired me.

Funny thing is that my former boss told me that it ticked him off that I was smarter than him and he'd love to get rid of me so In wouldn't be in a position to show him up.

 

[hereyago]

Ok, who saw tonight's episode? Adam and Cameron almost made me cry. Danielle was retrained then didn't work for the company anymore at the end.

 

[Starbrite]

Ok, who saw tonight's episode? Adam and Cameron almost made me cry. Danielle was retrained then didn't work for the company anymore at the end.

I missed parts of the show, I was flipping between this & the Apprentice.

I think he should've fired Danielle in the meeting at the end. She didn't sound very sorry. I think they also should've showed a phone call & resolution with Elizabeth, the customer on the other end of that call Just becase she had to put up with her.

What was the story of the guy & his fiance?

 

[m&m's mom]

You know tonights guy looked more genuinely warm and nice naturally than the others. I still cannot think of what company they were packing and shipping for though.
The CEO gave them all a nice hug that just looked so easy to him, even the horrible customer service lady.

 

[Starbrite]

Did they mention next weeks company? Maybe I missed it.

 

[happygirl]

Did they mention next weeks company? Maybe I missed it.

They are going to be at Branson,Mo Silver Dollar City and The Showboat Branson Belle. I can't wait my sister works for this company, I know several of the employess at each place

 

[kaytieeldr]

Did they mention next weeks company? Maybe I missed it.

I think he should've fired Danielle in the meeting at the end. She didn't sound very sorry. I think they also should've showed a phone call & resolution with Elizabeth, the customer on the other end of that call Just becase she had to put up with her.

Yeah, there's only so much retraining you can do. I think her general attitude didn't fit in with the CEO's vision for his company and how customers/clients are treated. He'd have fired Danielle on the spot if he could have. As for Elizabeth, I don't think they had any way TO contact her - no phone number, no last name, no order number, nothing. She hung up. Since GSI provides fulfillment for a number of different companies, none of which probably track orders BY item or price, there may have been no way to find her. Does anybody even know what item she ordered? I think it was a toy, but I'm not positive.

You know tonights guy looked more genuinely warm and nice naturally than the others. I still cannot think of what company they were packing and shipping for though.

GSI Commerce. http://www.gsicommerce.com/about/our_history.php

 

[kaytieeldr]

Did they mention next weeks company? Maybe I missed it.

Herschend Family Entertainment. Probably next week, this http://undercover-boss.on-my.tv/ site will at least show the name of the following week's company, and the last week's (for this season) company the week after that.

 

[Minnie]

Suprisingly we love watching this show

The Hooters episode I turned off... hopefully that manager is gone!!!!!

The 7-11 episode hooked us and then the jockey's assistant at the horse track was just heart breaking.

Looking forward to next week as we are considering a trip to Branson

 

[kaytieeldr]

The Hooters episode I turned off... hopefully that manager is gone!!!!!

Yes - I don't remember where I read it, but he did eventually leave 'to pursue other interests' .

What was the story of the guy & his fiance?

He was working in Customer Service for a cell company (similar to his position during the Undercover Boss taping). It's the only job from which he was ever let go. Why? You're gonna love this. Black Friday (2008, I think/deduce), i.e. the day after Thanksgiving/busiest shopping day of the year, his daughter died while his fiancee was giving birth to her. They had planned to get married somewhat quickly because of the baby, but because there was now unfortunately no rush, they decided to put away money for a big wedding. Anyway, that one day, he called work and said he wouldn't be able to come in and told them why. He was told not to bother coming back to work, that they no longer needed him.