Unable to Modify Reservation

[keishashadow]

Help me wrap my brain around this policy :

I currently have 3 nights booked @ RPR late June via a AAA rate.

Our plans have changed since the space shuttle has cancelled. We'd like to use up last day or 2 on an expiring ticket @ Disney; while doing the same w/some leftover DVC points; then switch over to RPR - 3 days @ parks will do us fine.

When I called Loews, I was told that all ressies are final. You cannot modify them to eliminate a day off an existing one.

I was told that i'd either have to take my chances that the room would be available @ that rate when I find out if I get my waitlisted night @ Wilderness Lodge

or

Book a 2nd ressie for just the 2 nights using the AAA discount (evidently, a cardholder can have 2 concurrent ressies/rooms booked @ any given time ).

Makes me feel lousy thinking I'll possibly be holding down 2 rooms that someone else could book until I find out about the waitlist - which could be 7 days prior.

 

[DVCLiz]

But if that's the only choice they give you, then that's what you have to do. I wouldn't feel bad about it. Or, let's put it this way - I wouldn't feel so bad that it would keep me from making the vacation plans I needed!!!

 

[keishashadow]

But if that's the only choice they give you, then that's what you have to do. I wouldn't feel bad about it. Or, let's put it this way - I wouldn't feel so bad that it would keep me from making the vacation plans I needed!!!

That's what I keep telling myself; but cannot understand the practice from a business sense ...

and it seems to be courting bad karma

Unless they can turn around & rebook whichever room I wind up canceling @ rack 5 days ahead of time (last day to cancel), they could be sitting on an empty room.

 

[bubba's mom]

i don't think they are going to have an empty room....the hotel is about sold out for the month of June....it will fill...don't worry.... take care of YOU

 

[macraven]

i haven't encountered that keisha but i believe you were told that.

for june, that room won't go empty, like bubba's mom said, it will be scarfed up quickly.


as long as you cancel a day of the stay 5 days prior, you will not be having any issues.

call back and talk to another tm tomorrow and see if they say the same thing.

you might have gotten a newbie.

some of their work had been outsourced last summer, maybe samething happening again this year.