Unable to merge reservations via email

[LadybugsMum]

I've had merges take anywhere from 1-8 days and I usually ask via chat. I don't call in to MS for that unless I need to ask about something else. My last merge request was in early August and it took 4 days.

 

[VGCgroupie]

My recent merge took about 4 days.

 

[Girlstar30]

Mine still hasn't gone thru. I suppose its in 2 months so ill just forget about it for now.

I just like seeing them all together on my dashboard in beautiful, continuing reservation harmony lol

 

[Cfabar1]

I support cracking down on the renters... just remember Disney is doing it for their sake and not yours!

 

[Cyberc1978]

I support cracking down on the renters... just remember Disney is doing it for their sake and not yours!

We are now 10 months in and all Disney was to show is a checkbox with new text.

The "crack down" is more likely to be a raised finger - please remember you are not allowed to commercially rent. That has been true for many many years, likely since the birth of DVC.

Curious to see/hear what will be said and asked at the upcoming annual meeting in December.

 

[Sandisw]

I

We are now 10 months in and all Disney was to show is a checkbox with new text.

The "crack down" is more likely to be a raised finger - please remember you are not allowed to commercially rent. That has been true for many many years, likely since the birth of DVC.

Curious to see/hear what will be said and asked at the upcoming annual meeting in December.

It will be interesting to see what questions owners ask the board

I think what I take away from this is that they have decided, at least to date, that the policy they have in place and have used since 2008 is what will continue.

 

[Willow Ufgood]

Mine still hasn't gone thru. I suppose its in 2 months so ill just forget about it for now.

I just like seeing them all together on my dashboard in beautiful, continuing reservation harmony lol

Mine isn't until the spring but I would like to have them merged sooner rather than later. It just cleans up my dashboard. Maybe it's just a little OCD for me to want that but I'm also the person who turns jars in my cabinets so that the labels face outward and my space rack is in alphabetical order.

ETA: It has been one week since I phoned to ask for the merge, so I expect it to happen any day now since the CM told me it would be 7-10 business days.

 

[lowlight]

I wish MS had some consistency in training. I chatted and asked to merge, was told they could no longer do it via chat. I emailed, same. I called and they submitted the request, and for the first time ever it was not done while I was on the phone. It took 5 business days. I guess I’ve always gotten lucky. I was not asked the personal use question for either of the merges.

 

[LadybugsMum]

You've been lucky then. I have not had reservations merged while on the phone in the last 3 years. It's all been a submitted request and done later.

 

[Judique]

I wish MS had some consistency in training. I chatted and asked to merge, was told they could no longer do it via chat. I emailed, same. I called and they submitted the request, and for the first time ever it was not done while I was on the phone. It took 5 business days. I guess I’ve always gotten lucky. I was not asked the personal use question for either of the merges.

I just called to merge my December reservation while reading this thread. 7 to 10 business days. No mention of personal use but each day had the box checked to begin with.
4 single nights and 1 two night weekend, most obtained at 11 months as people dropped the days I wanted. Had waitlist in and found the most recent night last week. Created another waitlist for another night as I freed up points from more expensive nights.

It's a part time job! Looking at my dashboard you would think I was all set to rent it all out. I'm not. Now waiting to get the last night as I want to go to DVC Hoop DD. Booked a back up across from Disney Springs - I figure that's where I'll probably sleep that night. Looking forward to trying that hotel if I don't get a continuing night at BWV. At least they serve morning breakfast and it's mostly free using Chase points!

To continue the drama, I've booked a stopover 2 nights at Hilton Head. Well, actually one of those nights is the same night as HDD so I'll have to cancel it and try for another to add to the next night. In addition I have an old school paper trail.

Thankfully my January trip is all one reservation! October is not, but I have Moonlight Magic and messing with it could cause unwanted problems. It's also much less complicated.

 

[Girlstar30]

Mine isn't until the spring but I would like to have them merged sooner rather than later. It just cleans up my dashboard. Maybe it's just a little OCD for me to want that but I'm also the person who turns jars in my cabinets so that the labels face outward and my space rack is in alphabetical order.

ETA: It has been one week since I phoned to ask for the merge, so I expect it to happen any day now since the CM told me it would be 7-10 business days.

I'm the same way. It makes it more confusing when there's a bunch of reservations.

Mine finally got merged after probably 10 days.

I am that person that drops reservations to rebook on another membership and loses it I did that last night when i already been duped My theory last night? Members services is off work so WL's wont go thru.

I did it to two BLT reservations awesome, it worked! Then vgc and it worked again! I was really onto something! Dropped my last one akv studio and it got eaten by the waitlist monster Was not expecting that out if vgc and blt to be the one!

It gave me a good excuse to rebook it as a one bedroom it will be during my wife's birthday so she will be thrilled!

 

[Willow Ufgood]

Just an update on merging my spring reservations. I called on 10/1 and I woke up this morning to a much cleaner dashboard. So about 7 business days, or 9 calendar days from the phone call to actually merged.

 

[Girlstar30]

Just an update on merging my spring reservations. I called on 10/1 and I woke up this morning to a much cleaner dashboard. So about 7 business days, or 9 calendar days from the phone call to actually merged.

Def taking longer than usual

 

[kmc8826]

My merge took almost a solid 2 weeks. I initiated by chat and she was like "well I have to fill out a form and send it off." I chatted after a week (trip is in November so getting anxious) and they quoted 10-14 days. Finally merged. It was getting a little silly since just 2 nights merged with one.

 

[Judique]

Called on the 8th, merged yesterday morning, Oct 14. Merged 4 reservations, 6 nights.

 

[Judique]

Regarding the merge, I accidentally discovered a booboo that was created during the merge.

Looking for something else I clicked open 'manage my points' which showed me that suddenly not all my remaining points were bankable. Some had gone in to 'expiring at the end of your 2025 use year' mode. Since my trips were now locked because of the lead contract being used in the 11 month window, I couldn't fix it.

In managing my 4 contracts and trying to use my points effectively plus buying one time use points, let me tell you I know where every point is supposed to be. Before internet access I kept detailed notes on all my points, so I keep up with this, especially since I am constantly revising what I actually want to do.

A call to MS and a wait for them to speak to the merging department was successful, especially since I spoke to a confident rep who actually seemed to understand what I needed. My points are now all in the correct location and bankable which they were before the merge.

My advice is to check your points after a merge.

 

[mlittig]

I chatted with Member Services at 8:15 PM on Wednesday, October 29, 2025 and requested to have two of my May reservations merged. I got the usual it will take 7 to 10 business days spiel. But this morning, just 12 hours later, I received my two emails. One with the cancelled reservation and one confirming the new merged reservation