Unable to login to MDE?

[scrappinginontario]

Is anyone else having trouble logging in to MDE?

 

[ErinsMommy]

it wont take my password, saying its wrong...but i was able to log into the App.

 

[kristenrice]

Yup...tried on my laptop and said my username/e-mail and/or password was invalid. I have an "auto-login" so I know it was entered correctly and it hasn't changed since I created it. After the 4th try, it finally logged me in, but then Stitch at all of the pages I tried to go to...if the links even worked!

I tried the app on my phone and it won't even let me log in...says something is wrong and to try again later.

...and it logged me out on the laptop and I get the same message again that my password and e-mail are invalid...

Disney IT must be trying to "upgrade" something. My log in worked fine on the DVC Member website so I doubt it is a "system-wide" problem.

 

[cheerbaybee]

Yup! I cannot log in on the computer and the App is only partly working. My app keeps having to restart.

 

[scrappinginontario]

Guess the website must be down. Was trying to prep some stuff for Monday's 180 day dining booking window. Hope it's fixed soon as I'm sure this is a challenge for those with key dates today or more importantly, those in the parks!

Just attempted to login to the app and received this message as soon as I pulled up the app:

'Login Temporarily Unavailable
At this time, you may be unable to log in to your Disney account. Please check back later. We apologize for any inconvenience as we work to improve your future experience.'

 

[DisneyFansInNYC]

Same here - I figured it was an issue. I have many issues lately.

 

[SouloTravlr]

I just tried to log into the app and got a "login unavailable" message immediately.

 

[FWphanatic]

I had the same problem as I was making my FPs!! I was all set at 7:00 am, but it took me at least an hour to make them all because Olaf kept appearing!

 

[Cloe Colton]

Website is down - I just got off the phone with them. No ETA for when the site will be back up.

Very frustrating since their Chat person told me to cancel a reservation on my cruise to book another one and as soon as I cancelled it the site crashed which led to a frantic twenty minute phone call to make sure I could switch it a different day and time!

So frustrating!

 

[123SA]

I’m feeling very lucking that I managed to book my 12 days before it crashed. I have a few changes I’d like to make but nothing to stress over ( as I would have been if I hadn’t finished)

 

[lampshadehead]

Same here, I kept trying and eventually got in (checking for a SDD FP on the 30th, which is pretty futile anyway!)

 

[bethbuchall]

My FastPass day is tomorrow, and I'm in a bit of a panic! I can't get on using the app or the web page (tried Firefox and Chrome). Fingers crossed that it will work when I need it to!

 

[mikebb]

+1, I just tried to login on phone and computer to check a reservation and getting a message as if password was incorrect.

 

[scrappinginontario]

+1, I just tried to login on phone and computer to check a reservation and getting a message as if password was incorrect.

Unfortunately that's the message that is being displayed even though the real problem is that their website is down. Hope it gets fixed soon.

 

[kcm105]

I just got logged in. Looks like it's back up. Hopefully, anyway.

 

[kristenrice]

Yup...it's working now for me too!

 

[scrappinginontario]

I was just in now. Not sure if it's fixed completely but might be worth trying.

 

[Tomh]

Website was utterly useless this morning, App was hit and miss.

 

[mom2rtk]

What a ridiculous system. We were in the Magic Kingdom yesterday and spent most of the first couple hours trying to log into mde to make some changes in our fast passes. A total waste of time. When we had trouble with the password we tried to reset it because we had no idea the entire system was so screwed up at that moment. What a colossal waste of valuable park time. I've said all along it was ridiculous for a company known for their terrible IT systems to run ride access through those systems and this just confirms it.

 

[sara_s]

Have been having the worst luck with the site and app lately. Just seems so much worse than even in February when I was there last. I hope they figure it out soon!