Turf Club Service Review (NYE)

[castleri]

With all the disappearing/sweats - it sounds like your waiter was sick with the flu. I bet he was told he had to come in - you usually can't be absent on holidays. Food service can be vicious.

Glad you all did not catch whatever he had! Sorry the service was bad - but it really does sound like he was ill & on a night like NYE - there just is not coverage if people get sick and can't work.

Those symptoms also might be a case of undiagnosed diabetes and I had the same thoughts that it sounds like he might have been ill.
We ate at TC in September for lunch and it was by far the best meal we had in a week of meals that included LeCellier(won't be bothering to go back there), Kona (good meal and excellent service) and Coral Reef ( again good meal and service. Give it another try when you are there at a less hectic time.

 

[MEM]

Posted this on the Restaurants board... but thought that some DVC'ers might be interested as well. Went to the Turf Club on NYE. Here's my experience:

Turf Club (Grade "D") - Food, Just "ok." Service, HORRIFIC!

Finally, he took our order. I asked for the Filet cooked Medium Well. He "corrected" me and said that I shouldn't order a Filet medium well, that I wanted it MEDIUM. I said "No, I like it cooked through and just a tiny-tiny bit pink in the middle" He said "OK, but you'll ruin your steak." I got it back and it was BLEEDING red. It was probably rare or medium rare. I know he didn't write medium well like I asked. I couldn't even eat it. Even my husband who likes things RARE, wouldn't eat it. I didn't send it back.... I just wanted to get out at that point. Waiter came back and never even mentioned that I didn't touch my steak, just took it away not commenting that I didn't eat it. We asked our waiter for bread 4 times. Literally.. 4 times. He brought it out AFTER the entree was finished and removed and RIGHT BEFORE the dessert. Who does that? Honestly, it was the worst service I've ever had.

This sounds EXACTLY like the server I had in May 2007!! He criticized EVERYthing my family ordered (except for DH, who orders his steak bloody rare). He riticized DD11 ordering her salmon medium-rare. He criticized me for ordering my steak medium-rare. He criticized my wine selection.

The server was young - like right out of college? He is the reason we never went back. I regret not speaking to the manager about him but DH asked me not to make "a scene".