I sent this email late last week:-
TSA locks
I have just purchased two of these special locks as the family is travelling to the USA later this year. I am sure you are aware of the situation, but for the record, you are advised not to lock suitcases when travelling out of the USA as the strict security in force may lead to your case being forced open and thus the suitcase locks broken should the authorities wish to look at the contents.
The TSA locks (combination or key) are designed to secure the case instead of the actual case locks/combination, and the security people at the airport are provided with a special key to open any case secured with these TSA locks. The case is then supposed to be locked again.
How does Columbus view these locks? Do you consider that the case has been left unlocked? Would a claim be refused if a case was known to be only secured by a TSA lock?
Naturally we will not be leaving valuables in our cases, but neverthess would like to have your views.
Thank you.
Their answer was as follows:
Thank you for your recent e-mail.
We can confirm that you still be fully covered when using a TSA lock. This has been confirmed with our underwriters and the claims department.
Have a great trip.
Useful to know where you stand with an insurer. Might be worth getting something in writing from your own insurer.
TSA locks
I have just purchased two of these special locks as the family is travelling to the USA later this year. I am sure you are aware of the situation, but for the record, you are advised not to lock suitcases when travelling out of the USA as the strict security in force may lead to your case being forced open and thus the suitcase locks broken should the authorities wish to look at the contents.
The TSA locks (combination or key) are designed to secure the case instead of the actual case locks/combination, and the security people at the airport are provided with a special key to open any case secured with these TSA locks. The case is then supposed to be locked again.
How does Columbus view these locks? Do you consider that the case has been left unlocked? Would a claim be refused if a case was known to be only secured by a TSA lock?
Naturally we will not be leaving valuables in our cases, but neverthess would like to have your views.
Thank you.
Their answer was as follows:
Thank you for your recent e-mail.
We can confirm that you still be fully covered when using a TSA lock. This has been confirmed with our underwriters and the claims department.
Have a great trip.
Useful to know where you stand with an insurer. Might be worth getting something in writing from your own insurer.