dairyqueenmom
If you can dream it, you can do it. Always remembe
- Joined
- Oct 7, 2007
- Messages
- 1,117
Stil waiting for a confirmation email. I just sent them an email telling them I would like to segment one day of our trip to add one day of DDP. We only want it for the day we are doing the Fantasmic Dining Package.
How do you segment an existing reservation?![]()
Can you please explain what you mean when you say 'segmenting' I'm unfamiliar with this. Thanks!
This is the first I've heard of this too but here's my take, and them maybe someone who's more knowledgeable will step in and comment:
Segmenting means to take your reservation and break it up once or more so you can add the dining plan for just specific days. For example, some have been stating they add it for the first night only. This makes sense as some of us may not have groceries until we go out the following day.
Whatever the reason, to segment, we call MS and tell them we'd like to add <plan name> Dining plan for the night of the <reservation day>. In effect this will take your reservation and split it. If the day is in the middle of the stay we will end up with three reservations. It seems to me we'll need to check in each time and the possibility exists that we might be moved if the room designator didn't notice the reservations as linked.
To segment your reservation to add dining plan, was there a special tab on the member website with a prepopulated form, or did you just go to contact member services and send a general email message? Also, just to clarify, you do not need to change rooms, but you will need to recheck in and get new keys issued, correct? Also, do you need to recheck in on the back end as well, once your dining plan days are over for new keys then too or do the points just expire on the existing card? I am thinking we might do this for an upcoming stay. Thanks
Can someone please explain to me how to segment a reservation. What is the process? Do I call member services and what do I tell them?
You can call or email them. Just tell them that you want to segment your trip so that you can possibly add the dining plan to some nights later on. If they tell you it can't be done or you have to cancel and rebook, ask them to put you with a supervisor or call back and get someone else.
You do have to check in/out or get new keys on the DDP days (though I heard that this has not always been the case), you do not have to move rooms.
Good luck!