Truth or is it just BS

Threads like this remind me why I do all my own booking LOL.

I have a friend who just became a Disney TA, and I allowed her to book my reservation so that she would get commission, but if I need anything else booked I either do it myself or she logs into her TA account while I'm over her house and we do it together LOL. I wonder how much people would pay for a non-TA Disney vacation consultant???? :rotfl::rotfl:
Agree. It isn’t amazing as to why people don’t be just do it themselves. It’s about as easy of a thing as one can do. It’s not surgery. So many codes and pins to use for savings. I just can’t understand the need for a travel agent for anything anymore.
 
While I don't doubt your story, a TA pushing an AP wouldn't make any sense as TA's don't make commission on AP's.

I think the TA may have just been pushing terrible advice onto my friend. I feel like it was a combination of the TA being a scam and also being incredibly confused. My friend could very well have miscommunicated what the TA told her as well. Either way, so many things about the situation would have had me running far, far away.

Also, I hope OP comes back after April to let us know the outcome!
 
Her husband also thought that they didn't need ADR's because they were on the dining plan and that they could just walk up to any restaurant.

Ouch.
People don’t think things through. If the dining plan is advertised enough that a newbie knows about it, and if you think about how many hotels are at Wdw, and if you realize how many people are at a park at any given moment, HOW could they leave enough tables open that this sort of thing could be accommodated? It’s just impossible.

It is total BS but here’s the thing - the idea that you have to make ADRs 180 days out is also BS.

There are always openings somewhere. I don’t do walk ups but same day ADRs work fine if (and granted- it is a big “if”) you aren’t picky about which restaurants you want. It also helps to be flexible about times - like if you are ok with a 9pm dinner a lot of things open up.

Anyway , your friend won’t starve or be stuck with only QS. They will only be disappointed if they have their heart set on specific restaurants and times

That’s a “way of doing vacation” philosophy thing. I have a limited diet so I won’t just hope something is available. I’ve had the experience of never getting a desired place for a given trip no matter how often I looked or used touring plans. I don’t want to go with just anything.

But philosophy aside, this thought process isn’t right for the OP’s friend, who obviously wants what she wants when she wants it, because she’s happy with the idea of the dining plan meaning she can just walk up to desired places.

I’ve never booked a reservation 180 days out because I’m at the mercy of AP resort rates, which are available only a couple months out.

You know that you *could*, however, make hopeful reservations for the timeframes you’re looking at, at 180 days out, though, right? (And then cancel the ones that aren’t right for your dates as soon as you book the resort)

Or ask for the name of the TA because they must be AH-MAZING!

I vote for that idea.

Disney makes it super convenient to lump everything together and people think they are set for their trip.

Yes, but with that said, every single WDW-newbie I know IRL has managed to read through the emails Disney sends and then they have made ADRS and FP+s and had terrific trips.


I firmly believe that if one is using a TA it is reasonable to believe that the TA is giving proper information.

Ah, if only.

Twice we relied on TAs for my then-husband’s work trips. They first sent him on a flight from SEA to Sydney to New Zealand. They put him on a flight to NZ leaving under 1.5 hours from landing. She didn’t realize that the way she booked it meant he would have to go through customs claim bags etc, drop bags again, go through security, to get to that flight. He was in line for the NZ bag drop, outside security, when his flight left.

Second time she booked in such a way that caused a one day gap in his flight and hotel plans. He messed it up in a different way and had to scramble, but when we looked at what she had booked there was going to be a problem anyway.

And the same TA booked a coworker an hour’s train ride away from where the employee was conducting business daily. The employee nearly got fired bc the bosses thought he’d done it on purpose to stay in a nicer hotel. Thankfully he’d booked it all though the corporate TA and there was an email trail.

After those experiences I became his TA.

And if that CM was caught, they would be separated immediately. Bribery is not allowed.

Not to mention it’s unnecessary. Money doesn’t make a table appear. Money doesn’t make a server able to take another table.

It might work outside of Disney where they do reservations differently, but not at disney. So the poster is giving money away when the table was already available.
 
I always love this game though. You can get pretty good adrs the day before. Here is what is available for 4 for tomorrow (Saturday):

1900 park fare 6pm
50s PT 7:20p
Akershus princess dinner 6:30
Be our guest 8:35
California grill 8:05
Chef mickeys 7:25
Coral reef 7:10
Liberty tree tavern 5:00 or 7:00
Mama melrose 5:60 or 7:00
Narcoossses 5:30
Raglan road 8:00
San angel 6:30
Storybook dining 8:35
Crystal palace 5:35 or 7:20
HBD 6:40
Tony’s 6:45
Tusker house 6:00
Yachtsman 5:35

Now this isn’t the most high crowd time even though a lot are saying it is much busier than usual. Since the no show fee I’ve found a lot of good stuff comes up the night before.
 

I believe she really just misunderstood the travel agent.
People misunderstand things SO much!

It's possible that is what the TA told her though. We booked a Disney Cruise several years ago (10 in the party) and used a TA. Since I know WDW, I was put in charge of everything about the cruise. I had never done a Disney Cruise before, so I really had no idea what I was doing. When it came to choosing a PAT, I wasn't sure how that worked. I asked the TA and she said since we were staying at WDW property, we put in the time we wanted to arrive at the port, and Disney would arrange our hotel pick up to get us to the port at that time. I thought, wow, that's pretty cool. Luckily I did some research on disboards and discovered I had absolutely no control over what time the bus would pick us up in the morning to take us to the port. I even asked her a second time after finding the correct information, and she again told me that I get to choose what time the bus picks us up, she even told me she had just gotten back from a Disney Cruise and that's what they did for her. So TAs can be wrong.
 
Travel agents and real estate agents are people whose services I avoid in general.
Last time "we" used a TA the man booked a surprise cruise and after the trip I saw the bill which was grossly inflated.
I've been making all our travel plans where ever from then on and no surprises;).
 
Travel agents and real estate agents are people whose services I avoid in general.
Last time "we" used a TA the man booked a surprise cruise and after the trip I saw the bill which was grossly inflated.
I've been making all our travel plans where ever from then on and no surprises;).
Agreed. We have sold 2 houses and enjoyed many vacations using nothing but ourselves. If you want it done right and at the BEST price ....do it yourself.
 
TA are wrong sometimes you know. Im glad you have a lot of faith in them, but trust me, they can be dead wrong and clueless.

I agree. I have a TA here in town that I refer all Disney newbies to . She is amazing, knows Disney inside and out, and will stay up all night when discounts are rumored to drop. ( chat with her as we waitLOL!) With that said, I also know the horror stories, so I am not inclined to believe that the customer is always wrong, misunderstood information, and deserves to be shellacked becuase he or she did not do all the research after having hired the TA.
 
I also want to chime in the discussion about last minute dining availability. I know that there will always be something open, but it is not reasonable to use that argument for every family. If my family has our plans in place, no dining booked ahead, we will always be set. For us, we have been there and we have eaten there, so we are not invested in any special dining. (Okay we really are, however we could wing it if we wanted to) however if I have kids in tow and I expected to walk in to dine with Mickey and friends, meet Cindy and the rest of her Royal crew, and thought that I could join the parade with Winnie, well.......you know that is not likely to happen if there was no plan in advance, and in the event an opening occured on the Boardwalk tomorrow, I now need to figure out what we give up in DAK or MK to get the kids there.

There is an obligation for TA to provide this kind of information if they sell WDW trips. If the client chooses to ignore it, that's that, but it is unconscionable to lead a family to believe that a WDW trip is the same as an AI vacation that has a buffet that is open for all meals.
 
I also want to chime in the discussion about last minute dining availability. I know that there will always be something open, but it is not reasonable to use that argument for every family. If my family has our plans in place, no dining booked ahead, we will always be set. For us, we have been there and we have eaten there, so we are not invested in any special dining. (Okay we really are, however we could wing it if we wanted to) however if I have kids in tow and I expected to walk in to dine with Mickey and friends, meet Cindy and the rest of her Royal crew, and thought that I could join the parade with Winnie, well.......you know that is not likely to happen if there was no plan in advance, and in the event an opening occured on the Boardwalk tomorrow, I now need to figure out what we give up in DAK or MK to get the kids there.

There is an obligation for TA to provide this kind of information if they sell WDW trips. If the client chooses to ignore it, that's that, but it is unconscionable to lead a family to believe that a WDW trip is the same as an AI vacation that has a buffet that is open for all meals.

That is basically my reaction as I read.....there is a big difference between the freedom some folks feel traveling without making ADRs because they know how to use MDE to snag desirable options during their trip AND folks heading to WDW for the first time thinking they are going to easily enjoy their wish list of dining without any ADRs.

(I do wonder if it is a miscommunication....from OP's comments, the travelers have obviously discussed restaurant choices with the TA....maybe ressies were made and they just don't realize it. I confess to being very curious as to how it will all play out. )
 
I feel bad for the CM's who get railed at because of a guest's lack of planning or expected entitlement. Saw a lady full on freaking out at the Ohana podium last time we were there because she "tried to get a reservation online but couldn't" so she just showed up at the restaurant expecting to be seated. Her family started slinking away in embarrassment while she was ranting.

OP, I hope it works out for your friend. I've seen so many people go to Disney unprepared and come back telling everyone they know how horrible Disney is and they'll never go again. Most people are not uber-planners or Disney obsessed like those of us on the DIS, and you don't have to be to have a great vacation. But you do need to have a basic understanding of how things work at Disney and it sounds like the travel planner has no clue and your friend is not taking steps on her own to look at things. Add to that the time of year she's going and the fact that as of now she has massively overpaid for a week's worth of chicken nuggets, burgers and fries. She won't be too happy about her experience.


I had a coworker like that. She came back from her trip, mad about the silliest things, like Disney didn't have shuttle buses between resorts.
 
I'm following this thread just because I'm in suspense. What is going to happen?!!

On this note, I am constantly horrified at the general bad information that people give online about Disney vacations. I was just reading a moms board on Facebook that I follow and a lady was convinced that it would be a better deal for her to buy an annual Pass for her 5-7 day trip because she looked at the price of a one day trip of around $100 and just assumed that each day would be an additional $100 without doing any further research. So then at least 5 people chime in "IM A DISNEY AGENT! PICK ME! PICK ME!" Because they see that she's clueless but they want her money, and they continue to tell her how a dining plan is in her best interest and that a Deluxe is in her best interest.

I'm not opposed to Disney travel agents, that's fine. If they're HONEST. But trying to convince someone that they need park hoppers or to upgrade to a monorail resort or they're going to have a miserable experience is just pathetic. This could probably go on a whole other thread.
 
Agreed. We have sold 2 houses and enjoyed many vacations using nothing but ourselves. If you want it done right and at the BEST price ....do it yourself.

Not always

I would normally not even worry about being able to make ADRs but I'm wondering if the OP's friend is going during Easter break in which case she should definitely be doing them now.
 
Hopefully there aren't any other mistakes like telling her that she's booked at the Grand Floridian and she shows up and has a reservation at All Stars.
 
I'm following this thread just because I'm in suspense. What is going to happen?!!

Yeah, I totally want the OP to post a report after her friend has taken the trip.
OP here -- I will definitely report back. Despite her having a travel agent i have given her a number of ideas for places to eat as well as a dessert party to try and get, but alias the week after Easter is going to be tough competition for ADR and any other special parties.
 
OP here -- I will definite report back. Despite her having a travel agent i have given her a number of ideas for places to eat as well as a dessert party to try and get, but alias the week after Easter is going to be tough competition for ADR and any other special parties.

And good luck having a restaurant available when she walks up. If this were an off season it would be more likely that she'd get some availability. But Easter week? Oh dear...
 

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