I've complained for the last couple of weeks that no matter what I tried I couldn't get into the passholders' site. I don't have any trouble with the rest of the site, but the passholder's site just takes me back to the sign in page. I tried adjusting my security settings, adjusting my cookies, and someone suggested downloading another brower (Manzilla Foxfire) as that was the only browser they could use to get in on. Nothing worked. I tried my computers at work (four of them) and still couldn't get on. I also went next door and tried on my neighbor's computer. I finally called WDW and a nice CM took my AP# and got right in, but then told me she wasn't allowed to book it for me even if I gave her my CC#. I was getting really frustrated and knowing it had to be something with my computer had started looking for someone to come fix my computer. Anyway a few days ago I was just messing around at work and I tried on our secretary's computer and got right in. Again I have no idea why her computer lets me in when no other will. Try another comouter and keep trying and maybe you'll get lucky like I did and find one that happens to have the right settings. Good luck!