trouble booking AirTran today!

[karensokool]

I've been trying to book my Sept. airfare on the AirTran website. I get all the way through to payment. after I enter my CC info and hit "submit", I get a message that the payment processing system is experiencing trouble and that I should call to confirm my res. I called and they have no record of my res. Is anyone else experiencing trouble today? Thanks.

 

[ScubaCat]

Question: Are you using a coupon code?

 

[larry80]

I got that error when using the little debbie coupon because it wasn't valid for my flight date in december.

once I paid without the coupon it worked fine

 

[ScubaCat]

That's why I asked. If you use a coupon that's not valid for your flight, it does that. Not the friendliest error, but it happens. The good news is that it doesn't charge your credit card so you can simply redo the booking with a working coupon (or no coupon).