Typically the TA (WDW specialist) is alerted of codes before we are. They just roll their sleeves up and apply them when they become available. I can't imagine having to ask for a code from an agent that specializes in WDW. I've stayed concierge and used a TA (which is Magical Travel). My TA can focus on my resort needs by booking the rooms I want and getting the discounts, etc. while concierge IPO can focus on my other needs such as CRT ressies, cruises, etc. Magical travel and other TA's will book PS's and special extras like surf lessons, cruises also. I've handed these requests to IPO as well since sometimes they can pull strings for you.
I found it much easier to hand over my booking to a TA. I don't want to spend a lot of my time on the phone booking my vacation. It's just that - MY VACATION. I like to be able to dream up what I want to do, tell them my requests and simply "WATCH" the magic happen. I want my vacation to be as stress-free as possible, which for me would be taking advantage of pre-arrival planning assistance that's available to me.
Now, if you are a control freak a TA may not be the way for you. You can't make changes to your reservation through CRO. You must go through your TA. It really depends on your preference. If you don't mind handing it over, by all means get yourself a good TA! Let them book your vacation, get your discounts, arrange your PSs and any other special activity you are interested in. If you don't agree, there's no problem with booking yourself either! It's all in what you want to do.
TA's can book room only or packages reservations.
Here are several links to TAs that are WDW Specialists:
www.*************.com
www.wdwvacations.com (Small World Vacations)
www.dreamsunlimitedtravel.com (supports this board)
www.dreamcometruevacations.com
These are just off the top of my head. I'm sure there are several others out there. You can check them all out and see which one you are most comfortable with. I don't like strictly e-mail communication. I like the idea of being able to call my TA if I felt the need to. DU and Small World are e-mail only. Some people prefer e-mail communication and some don't. Just another preference to consider.
Good luck in your quest!
