Transportation glitch

MarriedAtDisney

Mouseketeer
Joined
Jan 18, 2002
Messages
196
So we have confirmed Disney Transportation. Confirmed on the website and port arrival form. Never receive the email with details. We leave tomorrow. Try calling DCL several times today. Wait times over an hour. Finally I get a 15 min wait time. It’s now been more than 45 on hold.

1. Ho do they not have a better system to confirm transportation than an email 24 hours before pickup? Why not on their website. Give me a text option. Etc

2. How can DCL constantly run such lengthy call wait times?
 


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