Thanks. Friend was told they had to. Have to go back and get more info.
Hope it wasn't their TA that told them that. Here is a link.
Guests Arranging Independent Air Travel
Ground Transfers are available for purchase to Guests who make independent air arrangements. To add transfers to your cruise package, call (800) 951-3532 at least 75 days prior to vacation commencement date. Please be prepared to provide your inbound and outbound flight details.
To assist you in planning and to provide ample time for travel logistics, we recommend the following flight time guidelines:
Latest Orlando International Airport Flight Arrival on Embarkation Day 1:45 p.m.
Earliest Flight Departure from the Orlando International Airport on Debarkation Day 12:30 p.m.
Ground Transportation
Prior to the start of your vacation, you will receive a Documentation Packet that includes special luggage tags. Attach the tags to your luggage and bring the included vouchers with you to the airport.
At your hometown airport, check your luggage as you normally would at the start of a trip.
Upon landing at Orlando International Airport, skip baggage claim and proceed to the Disney Welcome Center. Disney will collect your luggage and deliver it to your stateroom. (International Guests arriving into Orlando must first claim their luggage and clear Customs and Immigration. Once cleared, luggage will then be returned to the main baggage claim where
Disney Cruise Line will collect it and deliver it to the Guest's stateroom.)
From the Disney Welcome Center, you're off to your
Disney Cruise Line ship! Board a deluxe, air-conditioned motor coach, sit back and relax as we chauffeur you to the Disney Cruise Line Terminal at Port Canaveral.
After your cruise has ended, return back to Orlando International Airport in a deluxe air-conditioned motor coach.
http://disneycruise.disney.go.com/p...air-ground-transportation-bahamian-caribbean/