Transfer points not in member dashboard?

[MineeBaby]

We just did a point transfer into our account and member services is telling us we won't be able to see it online in our member dashboard and that if we want to make a reservation, we have to go through member services and can't book online. Does this sound right to you?

Thanks!

 

[MouseOfCards]

Yes, transferred points will not show up online, unless they match your home resort and use year. (Also, someone did mention a case that transferred points did not show up online even though they did match both home resort and UY.) You will need to call MS to use the points.

 

[disneynutz]

Another reason not to transfer!

Bill

 

[MineeBaby]

Thank you! It was worrisome for a bit there trying to find out if the transfer actually went through!

Thanks!

 

[Debbie Jean]

Thank you! It was worrisome for a bit there trying to find out if the transfer actually went through!

Thanks!

Not really.

I've had transferred points on several occasions... yes, I need more points ... one time they matched a resort and use year I own so i was able to access them online. Otherwise a simple call to MS will give you all the information you need. I've never found it difficult and is just a part of dealing with transferred points.

 

[Donna M]

We had an issue where a friend transferred points to us that we didn't need to use at the time, but when we did make a reservation the points were not used. When I made an additional reservation ms asked if I wanted to use the transferred points. I wasn't happy that the first cm didn't mention the points. I had forgotten about them and there was the chance they could have expired since they didn't show up on our accounts.