We have always received them, every trip, believe it or not. But I kind of thought it was because we always brought a suitcase full of disney stuffed animals. So everyday we came back to our room, the stuffed animals were all set up in different positions (hiding around room, watching the tv with remote in hand, sliding and swimmming down a slide and pool the mousekeeper made out of blue garbage bags, etc) and sometimes accompanied by a towel animal (at the Poly, we had a life size Polynesian man made out of towels laying on the bed....I could see carrying him home on the plane!!!) I know from reading posts on here that many do not get them, I guess we have just always gotten lucky.