Tired of Tipping

[KennesawNemo]

I always wonder who gets the delivery charge that is automatically added to the bill everytime I order pizza online.

I'm fine with tipping the delivery guy. But if he get the delivery charge, then I should tip him. If he doesn't, then the delivery charge should not be charged in the first place.

 

[WheelCEO]

I always wonder who gets the delivery charge that is automatically added to the bill everytime I order pizza online.

I'm fine with tipping the delivery guy. But if he get the delivery charge, then I should tip him. If he doesn't, then the delivery charge should not be charged in the first place.

I cannot speak for every restaurant, but I can speak on one that I was the GM of for a few years. We charged a $2 delivery charge, $1 went to the business and $1 went to the driver. The restaurant that I managed was hit with an extra $8,000 in their insurance bill for doing deliveries. This $1 they collected was used to offset the cost of it. The $1 for the driver was because of cheap people that didn't see a reason to tip. Here is my take, if you are too lazy to get in your car, use your gas, get out in the rain, or battle traffic; TIP THE DELIVERY GUY. Our guys made $4.50/hr + tips + $1/delivery, figure in upkeep of the car: tires, oil changes, gas, brakes and some of these poor guys barely broke even working their behinds off. On top of that it's common that MOST places that do deliveries, the drivers have work to do outside of doing deliveries. For instance at my restaurant they were required to fill ice bins, fill sauces and take out garbage.

 

[Lisa loves Pooh]

I always wonder who gets the delivery charge that is automatically added to the bill everytime I order pizza online.

I'm fine with tipping the delivery guy. But if he get the delivery charge, then I should tip him. If he doesn't, then the delivery charge should not be charged in the first place.

The company. The driver doesn't see it. I seriously do not understand the purpose other than to pad their profits and help offset the minimum wage or whatever they pay the drivers.

(I used to do phone orders for Pizza Hut and we were specifically informed, in case a customer asked, that delivery surcharges do NOT go to the driver.)

 

[KennesawNemo]

I cannot speak for every restaurant, but I can speak on one that I was the GM of for a few years. We charged a $2 delivery charge, $1 went to the business and $1 went to the driver. The restaurant that I managed was hit with an extra $8,000 in their insurance bill for doing deliveries. This $1 they collected was used to offset the cost of it. The $1 for the driver was because of cheap people that didn't see a reason to tip. Here is my take, if you are too lazy to get in your car, use your gas, get out in the rain, or battle traffic; TIP THE DELIVERY GUY. Our guys made $4.50/hr + tips + $1/delivery, figure in upkeep of the car: tires, oil changes, gas, brakes and some of these poor guys barely broke even working their behinds off. On top of that it's common that MOST places the delivery drivers have work to do at the restaurant outside of doing deliveries. For instance at my restaurant they were required to fill ice bins, fill sauces and take out garbage.

So, as a restaurant manager, your think people order delivery because they are too lazy to get in their car, use their gas and get out in the rain or battle traffice? Wow, that was an eye opener.

Also, for the $2.00 you charge, did you tell people that $1 already goes to the delivery guy as tip?

 

[happygirl]

I grew up with my mother as a waitress.
I waitress for 3 years.

With that said, I'm tired of companies under paying employees to the point that huge tips are needed in order the the employee to survive. Here are examples of the type tipping that upsets me.

- forced valet, when no parking is available that I can do myself I always tip valet no matter what.

- when I go to dunk'in donuts and the person behind the counter holds my change in thr hand instead of giving it to me expecting me to say , " just put it in your tip jar. I usually do this to.

- when a company provides a discount on an already outrageously over priced service for example I get an hour massage for 75.00 dollars and then the clerk points to a sign that says " Please tip on the actual price of your service not the discounted price, 20% is customary" well the actual price is 175.00 ..... yeah no , not doing that. I also do this to. This would make me mad if people didn't tip for the full service instead of the discount price.

- housekeeping ( I'm going to get flamed for this one. ) I do tip , I give 25 for the week. I don't think I should have to, what exactly am I paying 200.00 dollars a night for if things like cleaning the room are not included? I ALWAYS will leave housekeeping a tip 10-15 a day. They do a thankless job.


I could go on and on.

I think we all want to be part of the " doing the right thing' club when it comes to tipping, but I think often companies underpay people for the work they do to keep more of the profit from the product/ service we are buying. How do I show someone they went the extra mile? 100% tip?

If they didn't under pay people. Then what you pay for services would be outrageous highly. That how they keep wages down is by people getting tips

 

[rockundergirl]

If they didn't under pay people. Then what you pay for services would be outrageous highly. That how they keep wages down is by people getting tips

I don't think that is true. I think it would just cut more into what that company makes as profit. Even if what you say is true, its the same money out of my pocket and at least I know what to expect and the service person makes a good living that they pay taxes on like the rest of us.

Also I want to say lets not take out of the equation that this is america, no person is forced to do a certain job. I work in internet marketing by choice, I would not choose to work a job that paid so little I needed tips to live. If your company is creating a bad situation for you ( i.e. devaluing your services, to a point that doesn't allow you to earn enough money) its time to change jobs, not hang up signs asking for more money. Maybe i will try that with my clients " this marketing has been reduced in price due to the economy , please tip me in addition to the money you are paying my company"

 

[WheelCEO]

So, as a restaurant manager, your think people order delivery because they are too lazy to get in their car, use their gas and get out in the rain or battle traffice? Wow, that was an eye opener.

Also, for the $2.00 you charge, did you tell people that $1 already goes to the delivery guy as tip?

Luckily I am no longer in the food service industry, sad to say but it made me temporarily miserable towards the human race. We informed customers that $1 went to the driver, however I would say on average 75% of people did not tip or felt $1 additional was sufficient.

My comment about being "lazy" was just in a list of possible reasons as to why SOME people order delivery. If people do not want to tip and/or feel it's not necessary to tip a driver, then why don't they just go pick up the food themselves?

 

[pyrxtc]

I feel bad for all of you who warrant not tipping at Dunkin' Donuts. You either didn't go enough or go to too many different ones. When I worked there, I got lots of tips offered. Tips were not allowed but gifts were and we were routinely given gifts. Customers would bring in money in envelopes or wrap it in a napkin as a gift.

I knew all of my regulars coffee orders and had it ready as soon as I saw them coming to the door. We made sure they had their donuts they wanted every day at the same time by setting them aside first thing before we could sell out. When people we didn't know came in, especially with large orders, we were patient and polite and made sure that everything was exactly how they wanted it and well marked before they left. When work crews were fixing the street or parking lot were around, we gave them free coffee and we gave police and fireman free coffee too. We had a few homeless people around so instead of throwing out everything at the end of the time, we put it into a clean garbage bag, got to follow the rules by putting it in a trash bag, and brought it outside when the homeless were around and would nod to them so they would know it was theirs. We weren't allowed to give them away but we made sure they didn't go to waste.

Sometimes they just make your coffee just right and they deserve a tip. you know, they melt the sugar in your ice coffee and then add the mocha so it all blends nicely instead of layers.

Maybe I go too much.......

 

[scrapquitler]

My take on tipping is that % tipping is one of the silliest ideas I've ever heard of. Seriously, if I am in a restaurant the server's level of work is not at all directly related to the cost of what I got. Also a server at a place charging $1 for my toast does no less work than down the street where it is $5- so why does she get 20 cents for every $1 the other server does?.

DH and I go for breakfast a LOT. This is one of the things that we always say...breakfast is a much less expensive meal to go for than lunch or dinner, yet the waitress probably does MORE work (we usually end up with lots and lots of coffee refills, need jelly, need more butter, oh more cream please, etc) so we always tip a higher percentage for breakfast than we would for lunch or dinner.

 

[C.Ann]

I don't think that is true. I think it would just cut more into what that company makes as profit. Even if what you say is true, its the same money out of my pocket and at least I know what to expect and the service person makes a good living that they pay taxes on like the rest of us.

Also I want to say lets not take out of the equation that this is america, no person is forced to do a certain job. I work in internet marketing by choice, I would not choose to work a job that paid so little I needed tips to live. If your company is creating a bad situation for you ( i.e. devaluing your services, to a point that doesn't allow you to earn enough money) its time to change jobs, not hang up signs asking for more money. Maybe i will try that with my clients " this marketing has been reduced in price due to the economy , please tip me in addition to the money you are paying my company"

Valid points..

 

[WheelCEO]

Sometimes they just make your coffee just right and they deserve a tip. you know, they melt the sugar in your ice coffee and then add the mocha so it all blends nicely instead of layers.

Maybe I go too much.......

I'm a lover of an iced french vanilla x-cream x-sugar, I tried a few DD's around town with drive-thrus and one day landed upon one a block from my house, but no drive thru. I decided to go in and the guy who made it blew me away. I never knew how bad the other people were making it until I had this guys. He will CERTAINLY be receiving a nice envelope from me at christmas time.

 

[jewjubean]

I feel bad for all of you who warrant not tipping at Dunkin' Donuts. You either didn't go enough or go to too many different ones. When I worked there, I got lots of tips offered. Tips were not allowed but gifts were and we were routinely given gifts. Customers would bring in money in envelopes or wrap it in a napkin as a gift.

I knew all of my regulars coffee orders and had it ready as soon as I saw them coming to the door. We made sure they had their donuts they wanted every day at the same time by setting them aside first thing before we could sell out. When people we didn't know came in, especially with large orders, we were patient and polite and made sure that everything was exactly how they wanted it and well marked before they left. When work crews were fixing the street or parking lot were around, we gave them free coffee and we gave police and fireman free coffee too. We had a few homeless people around so instead of throwing out everything at the end of the time, we put it into a clean garbage bag, got to follow the rules by putting it in a trash bag, and brought it outside when the homeless were around and would nod to them so they would know it was theirs. We weren't allowed to give them away but we made sure they didn't go to waste.

Sometimes they just make your coffee just right and they deserve a tip. you know, they melt the sugar in your ice coffee and then add the mocha so it all blends nicely instead of layers.

Maybe I go too much.......

Its stuff like this that goes unappreciated. I also work in the food service. Not because of the money. Because of the people I get to interact with on a daily basis.

I feel that if you fell someone has given you great service that you think they deserve a tip. Then tip them. If you dont then dont.

Even though I work in a restaurant when I go out to eat I believe that people should tip based on service.I will give you something, but you wont get as good of a tip if you dont deserve it!
You wont come into my restaurant and be forced gratuity.

 

[bjgrazi]

So, as a restaurant manager, your think people order delivery because they are too lazy to get in their car, use their gas and get out in the rain or battle traffice? Wow, that was an eye opener.

Also, for the $2.00 you charge, did you tell people that $1 already goes to the delivery guy as tip?

That's exactly why we will have food delivered. We're tired or too lazy to get into the car and drive to pick it up. If it's bad weather, there is no way I'm going out. I gladly tip the driver well for bringing my food.

 

[DebIreland]

That's exactly why we will have food delivered. We're tired or too lazy to get into the car and drive to pick it up. If it's bad weather, there is no way I'm going out. I gladly tip the driver well for bringing my food.

I agree. That's exactly why we get deliveries too.

Delivering food is not a easy job. I like to tip fairly for it. Here there is a minimum wage across the board in all industries so the pizza delivery person is paid 9 euro minimum per hour plus tips. I can't imagine how anyone would survive on 4.50 dollars plus 1 dollar per delivery and then hoping for tips. That sucks.

 

[AlwaysMoving]

I feel bad for all of you who warrant not tipping at Dunkin' Donuts. You either didn't go enough or go to too many different ones. When I worked there, I got lots of tips offered. Tips were not allowed but gifts were and we were routinely given gifts. Customers would bring in money in envelopes or wrap it in a napkin as a gift.

I knew all of my regulars coffee orders and had it ready as soon as I saw them coming to the door. We made sure they had their donuts they wanted every day at the same time by setting them aside first thing before we could sell out. When people we didn't know came in, especially with large orders, we were patient and polite and made sure that everything was exactly how they wanted it and well marked before they left. When work crews were fixing the street or parking lot were around, we gave them free coffee and we gave police and fireman free coffee too. We had a few homeless people around so instead of throwing out everything at the end of the time, we put it into a clean garbage bag, got to follow the rules by putting it in a trash bag, and brought it outside when the homeless were around and would nod to them so they would know it was theirs. We weren't allowed to give them away but we made sure they didn't go to waste.

Sometimes they just make your coffee just right and they deserve a tip. you know, they melt the sugar in your ice coffee and then add the mocha so it all blends nicely instead of layers.

Maybe I go too much.......

Most of the services you speak of was because of a management decision. Employees can't give away free food. Being polite and patient is part of working with the public no matter if they were a single person or a crowded bus full of people. Even a place like McDonald's marks food so you can identify what is in the container. You made at least minimum wage, which doesn't warrant a tip. It is great if you are offered one, but it should not be expected and others should not be guilted into giving one. If you have a problem with the job you did vs the pay you received, then you need to take it up with the manager.

 

[lori123]

WOW - so according to a previous post you would tip $35 for an hour massage??? Is that typical? If they make a $10/hour wage they are making $45/hour.

 

[Jacie]

If we are tipping because they did something "just right" then why aren't we tipping Walmart cashiers when they bag your groceries correctly? Why not the DMV employees who spell your name correctly on your license? Or the nurse who drew your blood correctly? IMO, ringing up and bagging $200 worth of groceries takes much more time and effort than making a coffee, but yet they aren't tipped.
I am an excellent tipper. I tip restaurants, hairstylists, housekeeping, deliveries, and valet. (Actually, I had a $6.00 Jimmy Johns order delivered to the office today [can't leave at lunch or else it's impossible to find a spot after!] and I gave him $10. He had to deal with the campus, and come up 2 floors. He deserved it )
But, I think tipping is getting ridiculous. I work at the university overseeing cashiers in our store, and we have jars for extra change, labeled 'Toys for Tots.' After Christmas we will change it back to United Way. We love getting the money together and taking it down to donate. My cashiers work their butts off and make crud. They certainly deserve tips, but don't get them.

 

[averysmom]

Here there is no "tip" wage; minimum wage ($10.50/hr) is the minimum for everyone and then some people get tips. I don't tip at coffee places (seriously? coffee places), I only tip housekeeping if they go above and beyond and I wouldn't tip extra in OP's massage situation (not using a coupon, rather company offering a special or sale and then expecting tip on an extra 100 dollars!). I would feel compelled to tip at the forced valet situation (but I'd be ticked off) and I don't usually tip my pizza delivery person: They charge $4.00 for delivery and I live less than 2 kilometers away. We don't have it delivered often, but it they are charging me $4.00 for delivery, then that is their tip. Sorry - if they even charged me $2.00, I'd tip, but $4.00?

 

[3boymthr]

WOW - so according to a previous post you would tip $35 for an hour massage??? Is that typical? If they make a $10/hour wage they are making $45/hour.

I have a SIL who is a Massage Therapist. She makes way way more than $45/hr and that doesn't include tips. But she also has a BA in physio-therapy and is licensed to give massages in multiple states (and has worked in a hospital environment).

 

[averysmom]

I have a SIL who is a Massage Therapist. She makes way way more than $45/hr and that doesn't include tips. But she also has a BA in physio-therapy and is licensed to give massages in multiple states (and has worked in a hospital environment).

Around here registered massage therapists aren't tipped - they are like doctors or physiotherapists, etc. Only massage providers in spas, salons, etc. are.