.... then I am for poor service. We have never had what I would consider good house keeping at OKW or BWV.Like others have stated- trash cans not emptied,not enough towels,etc. Also, show of hands, how many enjoy the early morning phone calls & door knocks on check out day ?? We really don't like anyone entering our room when we're not there. For the work they actually do on T&T day,I'd rather carry my own trash out and pick up Fresh towels at the front desk. If when we check into our room we find the maid had done an excellent job getting it prepared for us,then we leave a tip when we check out. But for the small amount of work they do on T&T day we don't tip.