Tip or no tip for pizza delivery

[Ccann]

Okay so just had the pizza guy deliver my taco pizza and he forgot all the toppings and sauce for it. I couldn't catch him before he drove away. I had tipped him 4 dollars. I had to call in to the store they can't just send the toppings but sending a brand new pizza. Should I tip the driver?

 

[Ccann]

And it will take another hour!!!!

 

[Madison'smommy]

I wouldnt pay anythnig else at all... definatly!

 

[DebbieB]

Okay so just had the pizza guy deliver my taco pizza and he forgot all the toppings and sauce for it. I couldn't catch him before he drove away. I had tipped him 4 dollars. I had to call in to the store they can't just send the toppings but sending a brand new pizza. Should I tip the driver?

I wouldn't, especially if it's the same driver.

 

[mombrontrent]

I might tip the new driver a couple bucks but would also be expecting to get the pizza for free. So if you get the new pizza and a refund I would give a small tip. No way should you be paying full price after having to wait another full hour.

 

[afnaechiquita]

Whose responsibility is it to ensure that you have everything? The person providing your food to the delivery guy to deliver, or the delivery guy? I never really knew about that. If it was that the store didn't load him up correctly, it's not really his fault, right?

I would tip if it was another delivery guy for sure, though.

 

[JaneBanks]

I would unless the driver is the owner or the maker of the pizza.

 

[tennvalgirl]

I have been stiffed on garlic sauce by Papa Johns many times and I didn't know you could call them back and they would bring it to you I will definitely call them back next time. Thanks OP

 

[StephMK]

I probably would not. It's not your fault they forgot things and you are already having to wait a very long time for a replacement. While I feel bad the guy has to come out twice, I would not see why I have to pay extra due to that.

If they give you a free pizza, which they should, I might tip a very small amount.

 

[Ccann]

I have been stiffed on garlic sauce by Papa Johns many times and I didn't know you could call them back and they would bring it to you I will definitely call them back next time. Thanks OP

It was a taco pizza from Pizza Hut... They have the lettuce, tomatoes, onion and cheese separate. So it doesn't wilt. A little different then sauce for bread sticks and dipping pizza. Which they also for got the .50 dipping sauce for the breadsticks which I didn't bring up wasn't as important to me or myDD6.

 

[Cannot_Wait_4Disney]

If they're sending out something to correct a mistake and you tipped the first time, you don't need to leave another tip.

 

[Ccann]

Whose responsibility is it to ensure that you have everything? The person providing your food to the delivery guy to deliver, or the delivery guy? I never really knew about that. If it was that the store didn't load him up correctly, it's not really his fault, right?

I would tip if it was another delivery guy for sure, though.

I would assume delivery guy. At least the one who just delivered my new pizza said he doubles checks his tickets because he asked why I was only paying for delivery charge... I told him I am not paying a delivery charge. Because of the mistake they had made but told him to hold on and I handed him 2 bucks because he was a different driver.

As soon as I saw it was a new driver I asked my DD for my purse. I didn't think it was fair to him as I don't know if they pool tips. But same guy there was no way I had already tipped him for a service 4 dollars and some change plus a 3 dollar delivery charge on $15.00 worth of food.

Thank you everyone for helping me make a decision. So happy for the DIS boards its faster than FB.. Lol!

 

[lovesmurfs]

I tip generously the first time, because I just love not having to leave the house to get served....

I DO NOT tip the second trip when they have to return because of a mistake they made. And I feel no guilt about it, either.

 

[LJSquishy]

If they are refunding the price you paid for the original pizza in addition to bringing you a new free pizza with the proper toppings I would tip the delivery driver (even if it is the same one).

If they are not refunding your money and are only bringing you a new pizza, I would not tip a 2nd time regardless if the driver is different or not.

 

[happygirl]

Yes, I would tip. The deliver drivers don't make the pizza

 

[cluvsdisney]

I tip generously the first time, because I just love not having to leave the house to get served....

I DO NOT tip the second trip when they have to return because of a mistake they made. And I feel no guilt about it, either.

Same here. I did offer a couple of times and the guy refused it.

 

[ICF]

Nope....why should you pay more due to their mistake?

 

[OceanAnnie]

That's a toughie. On one hand you shouldn't have to pay extra for a product that was bought and had to be re-sent because of a mistake. On the other hand, it isn't the driver's fault. I think I'd split the difference and give half the tip. The driver should understand. Under those circumstances if I were the driver, I would understand whether it was my fault or not. Making an order right shouldn't equal an extra tip. Just my .02.

BTW, that taco pizza sounds good! I might have to try one!

 

[Art 1]

And it will take another hour!!!!

I'm a big tipper but would say not in this case. But I wouldn't ask them to bring the missing things.

 

[LilyWDW]

It's a tough one...

If it was a different driver I would tip him. It's not that guys fault that the other people messed up and now he has to deal with it. He's been put in a bad situation that he had no hand in making. So I would feel bad about it.