Tink + 5 yo Grandson- Dec 1-6 - Polynesian - Very Bad Day 1

tinkerbellmagic

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Apr 15, 2003
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Day 1
Monday December 1
Palm trees and Mickey Mouse, here we come!!! (or so we thought)
Who: Me - Tink (female 49) :crazy:+ 5 yo GRANDSON :earsboy:
When: December 1-6
Resort: Polynesian

It always feels strange taking a shower at 3 am, doesn't it?

3:00 AM
I am beginning to worry about my grandson (DGS). He feels a little warm, but says he is ok. He has been well all year. My husband drives us to the airport. Check in is quick and smooth. Once boarding, I notice our seats are over the wing. It blocks visibility a little, but hey, at least it's a window and I love flying! Windows sure come in handy when you have children to entertain on a plane. No matter how often I fly, I am still in awe of air travel and would rather stare out at the horizon than read a book and miss it all.

We have crying/screaming toddlers in front of us and in back of us on the plane. :hyper: This does not bother me. Hey, we are going to Disney! I am getting more concerned about DGS though. He is now coughing a little and is complaining of a sore throat. I give him some childrens Tylenol and decide I will get him to a doctor as soon as we check in. I am comfortable knowing my daughter has signed a very detailed medical permisssion slip (ignorant bliss).

We land and have a hard time finding the Mears booth. Someone said they are all over the place.. but where? The cigarette smoke outside near the ground trans area is overwhelming and I'm more aware of it now that DGS is not feeling well. We manage to snag our Mears van with only 3 other adults (yey!) and we are on on our way to the Polynesian.

We check in and I ask the front desk for names of medical facilities I can use for DGS. I was given 3 brochures. We are in the Aotearoa building on the second floor. Boo hoo, no balcony, but the great part is that the monorail runs right by and DGS LOVES trains! The Polynesian is as beautiful as I remember. I call a shuttle for the nearby clinic. A very nice driver came to pick us up within 20 mins. We arrive at the clinic only to be refused treatment because the medical permission note I have is not notarized. They won't even come out and look at DGS. The very very nice driver offers to take me to a nearby hospital ER. It is around noon time.

My DGS goes in for his initial evaluation. The nurse is rude and very short with me. She is complaining to the others about a mess someone has made and she just won't let it go. She asks me when DGS had his last Tylenol and I tell her an hour ago. She then tries to give DGS a dose of Tylenol until I stop her and say I just gave him some an hour ago and she snaps and says, "I've seen 100 kids today."

We are sent back out into the waiting room where we stay for 5 long and strenuous hours before being seen by a doctor. I remember DGS looking up at me and saying, "Grandma, did we miss the parade?" We had. My grandson was sleeping on and off between 2 chairs I had set up for him. He was miserable and would wake up crying. He had a fever, a cough, and a sore throat. I even called DGS's doc back at home, but they would not prescribe anything without seeing him. By the time the doctor saw him, my grandson needed to be put on IVs. The Doc said he was a little dry. DGS screamed and cried while they tried to put in the IV and I cried too as he was screaming, "Grandma! Grandma!" as if to save him from all this. What a day. We were both hungry, exhausted, and he was sick. The first IV was not set correctly, so they had to do it all over again. You parents who have been through this know what this is like. Three people could not hold him down (he's a strong little guy) so they needed to mummy wrap him.

My grandson had a middle ear infection. This all came about so suddenly and he hadn't complained about pain in his ears at all. They gave him a chest X-ray, an antibiotic, and a popsicle, (which he loved). At one point the Doc told DGS he will feel so much better tomorrow and he will be able to see Mickey. DGS (still full of hope) said, "Actually, we are going to see Mickey today." I had to tell him it was too late. He was very disappointed. We hadn't even seen the castle. The nurse told me to keep him away from cigarette smoke. I had a very bad headache for several hours, but the hospital staff could not give me any aspirin for it. They weren't allowed to. It was now after 10 pm. We had been there for 10 hours. I was at the end of my rope and felt like I needed to check in to Disney's Magical mental ward, but as long as we could get back to the hotel, we would be ok. That's what I kept telling myself. I was dying to get out of that hospital.

Now I had to figure out how to get back to the Polynesian. The phone books at the hospital courtesy phone had only white pages. This is no help. I found a cab company business card taped to the phone desk, so I called them. When the driver arrived, he had one arm in a sling and the cab wreaked of cigarette smoke. The guy was a very nice person, but the van reminded me of the cab in Planes, Trains, and Automobiles. The radio was killing my head too. I hoped we would make it to the Polynesian quickly, very quickly.

The Poly front desk refunded the $22 cab fare from hospital to the resort. The IV/antibiotic seemed to help DGS. We made a pit stop in the hotel room for aspirin as my head was about to explode. We relaxed a bit, then went down to Captain Cooks to bring some food back to the room. We were starving. We called Turner Drugs and they will deliver DGS's prescriptions to the front desk first thing tomorrow morning. I later ask for a refrigerator to store the drugs and one was sent right away. It felt good to eat and relax and finally go to sleep.

Well, that was day 1 in Disney World. I'll bet you can't wait to read Day 2 ;)

Lessons I learned that, by writing this, I hope might help others. If at all possible, try not to leave Disney World for medical treatment. Call DOCS (Doctors on Call) first. They can give you your first dose of medicine and they call in your prescriptions to Turner Drugs. Turner delivers to the resort. Also, if you take someone elses children on vacation, have a notarized medical permission slip.

Believe it or not, we did have some fun in the days that followed. It amazes me now all the little details I was concerned about before we left, and none of it mattered once all this happened.
 
Sorry your GS wasn't well. Here's hoping that your trip got better.

:D
 
My DH lost his eyeglasses on the Haunted Mansion ride 3 trips ago and we also had a time getting him new ones.

Since HIPAA laws took effect in April of this year, you must carry your prescription order with you if you want a new vendor to be able to honor them. Gone are the days when a phone call between your home town drug store or eye doctor and their Orlando counterpart will produce your medicine, contact lens, or eyeglasses should you need them.
Just another new "best practice....".
:earsgirl: :earsboy: :earsboy: :earsgirl:
 

Is this you doll collector! I think it is!

Brenda from the Magic!
 
Wow....I am sooo sorry this is how you spent your first day. I'm even more sorry that you had to deal with rude medical staff on top of it all. When I read the part about missing the parade... I started to cry. I think you must be a really great and capable Grandma.....I hope the next day brought more magic and DGS feeling a little better. thanks for the heads up on the notorized permission.
 
Hi All,

I just had to share this photo with you. Here is my grandson waving to Mickey during the long awaited Share A Dream Come True parade. Because of what we went through that first day, this will always be a very special photo to me.

Tink

mickeyparade.jpg
 
Thanks for sharing the picture. It's precious! And yes, I think Mickey was looking directly at you guys!
 
Thanks for sharing the photo! A touching "happy ending" to that story.

I want to share with you and others our medical experience. DW had pinkeye, and the concierge at the Swan gave us a brochure for East Coast Medical. They actually do housecalls to hotel rooms and bring medication with them. After a phone call at 8:00AM, DW was examined and received first dose of prescription before 11:00AM, without leaving our room. Yes it was expensive! $200 for exam plus medication, but given the experience you had you may have preferred this option.
 
I am so sorry that your first day was such an experience. I do hope that the rest of your trip went much better.

A lesson learned, I never thought about a medical release form being sent along while children go on a trip with Grandparents. My DD is always going off with Grandparents. Do you have a form that you used that just needed to be notarized?

I hope you'll post the rest of your trip report soon.
 
Hi Tammy,

I'm glad you liked my trip report so far. I did not have a formal medical form for my grandson. Before we left for Disney, my daughter wrote a note indicating that she gives me permission to have my grandson treated for any medical reason. She included the dates we would be gone, our names, addresses, phone numbers, insurance policy numbers, doctors information, and any other important information.

Note to all: just make sure if you are taking children (other than your own) to WDW (or anywhere), that you get these medical permission slips NOTARIZED. If I had known about this, we would not have spent that agonizing 10 hours in Celebration Hospital. Of course I have heard of long waits in the clinics as well, but 10 hours? I hope not.

I have four children and one grandchild. I have spent my share of time in hospitals and ER's, but have never had to wait that long for treatment. I cannot even say that it was crowded and that was the reason they were so slow. At one point we were the only ones left in the waiting room and the hours dragged on. It was ridiculous. I have read elsewhere on this board of the long waits at that hospital when there were little or no people in the waiting room. Between the rude nurse, her mistake with the Tylenol dosage, the Doctor's mistake with the dosage amount for Amoxicillin, and the length of time it took waiting to be treated, that experience goes down as being one of my worst ER experiences ever.
 
Just wanted to add my sympathy for your day at Celebration Hospital. We, too, spent an ENTIRE day and night there with our little boy (who we feared had sprained his wrist falling off the bed at AKL) this past March. I knew we were in trouble when we walked in and a man in a wheelchair (who seemed very ill to me) was being wheeled from the waiting room into the exam room and he held up his hand and said "5 hours". That was how long HE waited! I'm glad I read this thread and have gotten some ideas just in case we need any medical care on our trip this March. With two little boys you never know.

As for Celebration Hospital - NEVER AGAIN!

So glad your trip improved!
 
I'm glad you told us about the notarizing a note from parents because I'll be taking both my niece and nephew this summer, so thats good to know!!!!!
 
I totally feel for you! Your grandson sounds like a sweetheart. My husband got a kidney stone attack at WDW and had to be transported by ambulance to the hospital. It was hard for me and my children to figure out how to meet up with him. I look forward to your other reports and I hope the rest of the trip went well.
 














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