We used Tiffany in November. We were five adults so chose a suburban. Great driver, great vehicle. We were flying in from two different places - should have landed within five minutes of each other. One of our family's flights was delayed from the originating airport which caused the connecting flight to be missed. Tiffany was great helping us out for a later pick up time.
The driver waits inside by the baggage. Right when you get off the escalator I believe. Will have a sign with your name on it.