Tickets not expired but no longer showing in MDE

[Jack_]

Hello! I check out today, and wanted to make a last minute FP in MK this morning but on the app it's telling me I need to link tickets. This is despite the section about Tickets and Passes showing me I have 2 days remaining on my 2 week UK Ultimate Tickets (which expire on Jan 15).

Anyone know why this is, how it can be resolved and if I'll still get into the park using my magic band?

 

[Robo]

Hello! I check out today, and wanted to make a last minute FP in MK this morning but on the app it's telling me I need to link tickets. This is despite the section about Tickets and Passes showing me I have 2 days remaining on my 2 week UK Ultimate Tickets (which expire on Jan 15).

Anyone know why this is, how it can be resolved and if I'll still get into the park using my magic band?

Sounds like a glitch.
Try checking on the website rather than the app (or vise-versa.)

If it doesn't resolve,
Call WDW Ticketing at
(407) 566-4985 (option 5)
Hours: 8:30am-4:30pm ET Mon-Sat

-or-

the WDW IT Dept. at
(407) 939-4357 or
(407) 939-3471