Ticket Purchase Failure

[lesliekatya]

Hello everyone! I am trying to buy tickets on the DLP website and every time I try to purchase tickets, I get the following error: your reservation could not be completed. I've tried multiple cards, multiple web browsers and even tried calling the credit card company. They can't see anything even trying to go through on their end.

Has anyone had this happen and figured out a way to get past it? I would really like to avoid calling France if I can help it. Thanks!

 

[disneylover102]

Hmm. Maybe you can try emailing DLP?

https://www.disneylandparis.com/en-us/my-disneyland/contact-us/

 

[Karin1984]

Hmm. Maybe you can try emailing DLP?

https://www.disneylandparis.com/en-us/my-disneyland/contact-us/

To be honest, I wouldn't try to e-mail, they are terribly slow at answering e-mails and usually they tell you to call anyway when it's about a payment.
I've never done it myself, but what I read on these boards, you can call WDW and ask to be transferred to DLP.

 

[RangerPooh]

I've experienced this many times when planning our upcoming trip. In the end I usually call WDW and ask to be transferred to DLP in order to make payment. It certainly is frustrating.