travelbug
DIS Veteran
- Joined
- Mar 4, 2001
- Messages
- 4,818
For those who have no nCraves or (like me) have intermittent problems with nCraves, go to the SB Facebook page. Amazingly, SB posted last night and invited people to complete a short survey about nCrave problems so they can start to address it. It is very quick, but my understanding from other people's comments and SB's replies is that it has to be completed on a desktop or laptop, not a mobile device. I completed it on a laptop, and it was super easy.
I am glad they are at least acknowledging there is a problem, instead of sticking to that ridiculous story of a third party service blocking people for irregular activity. The problems are way too widespread, way too random (available, then not available, then available again all within a couple hours??), and there has never been a solid explanation as to what "irregular activity" supposedly causes the phantom third party blocking.
Wow, wouldn't it be awesome if they actually solve the nCraves and Watch video problems once and for all? Here's hoping.
I am glad they are at least acknowledging there is a problem, instead of sticking to that ridiculous story of a third party service blocking people for irregular activity. The problems are way too widespread, way too random (available, then not available, then available again all within a couple hours??), and there has never been a solid explanation as to what "irregular activity" supposedly causes the phantom third party blocking.
Wow, wouldn't it be awesome if they actually solve the nCraves and Watch video problems once and for all? Here's hoping.
