AJollyHoliday
Practically Perfect Disney Lover
- Joined
- Apr 26, 2014
- Messages
- 589
My son was banned today and he used a completely separate email address, separate laptop, and had only been on for a few days. No rhyme or reason as far as I could tell, other than being in the same house as me.
I would contact them. If you go to their FAQs it says that you can have multiple accounts in the same household, just it has to be under different people's names. I have an account, my DH does, and my DD does. We have been fine and have been running our accounts for a couple of years now.