I did the books and I did have to call but really easy. My sister and I set reminders in our phone to call. This one said a shipment in 3 weeks so I'll call in 2 weeks or sooner (when puzzles arrive)Is this an easy cancel? Online or by phone?
I just ran a test with my SB Visa's on both the Disney and Target sites. The Disney one is showing that it was purchased, however, I've yet to receive the gift card. Target, on the other hand, was purchased at 1:14 pm and the gift card was delivered to my email at 1:50. Go Target!!!
Update on those caught in the "we don't have it" land of SB VGC's: The funds still have not reloaded to the cards from Disney. Called Prepaid Digital Solutions and talked was a great rep. He saw that the transaction was canceled by Disney last week. Ask me to give it another week, since it sometimes takes up to seven business days. I put it on my calendar.**UPDATE**
Disney came back with an email that "there is a problem with the payment." They included a phone number and order number. The cast member was able to cancel the order. Since yesterday, I've order a few more GC through Target and they are all delivered without issues.
Glad it's not just me with the stupid help ticket person today! I sent one in for the July purchase diary since it said the delayed payout was for 20 days and it's past that, and I got a response back saying they are sorry I was disqualified from a survey but there was nothing they could do. I wasn't disqualified, in fact I even sent in screenshots of the filled out purchase diary and everything. I wrote back that they needed to re-read my ticket but no where did I say anything about being disqualified and I even sent in screenshots showing completion of it. Let's see how long it takes to get a response to this one.OMG SB ticket ppl are ridiculous. I ticketed bc I didn't rec my bonus points from best buy. They had already credited my shop points and now are saying they can't track the purchase. BS! You already paid part of it.