My most memorable one is from Animal Kingdom last april and it involved my then 4yr old daughter.
For the people who are familiar with the area, we were by the jungle trail watching the monkeys play in their enclosure while we were waiting for the rest of our group to meet us.
It was extremely humid that day and my daughter was dying from the heat, so I took her over to the bathroom to let her splash some water from the fountain on her to cool her off. While she was over there, she noticed that there was water bubbling up from what looked like a storm drain almost. The water wasn't dirty or anything and it was coming out a good 2 or 3 inches so I told her that she could get her feet wet and walked over with her.
So she walks over and plays in it for a couple seconds then stands over it and watches the water run across her feet.
Suddenly, out of nowhere, this high pressure jet of water comes shooting up straight into her open eye! It was like if your shower is on full blast and you put it to the single jet of water and spray yourself in the eye.
I have never heard a scream like that in my life and when I think about it, it still gives me chills. She was crying and screaming and so was I because you could hear the pain in her cries...I was bawling my eyes out cause I felt so bad that I couldn't do anything.
The thing that steamed me really bad? There were at least 6 CM's right there that saw what happened and they walked on by and didn't even stop to offer any assistance or see if she was ok!! A fellow mother who was there offered us one of their towels to help dry her off and looked at her eye(she was a nurse). My daughter couldn't open that eye for a good hour and even then, it still stung for hours after.
I went straight to the front office and filed a formal complaint, and they called paramedics to come check her out to make sure she was ok. The paramedics were surprised that more damage hadn't been done and told us to not be surprised when she woke up with a black eye(which she did the next day). While we were in the office with them, they got another call about another kid being injured by the same jet!
It would not have been such an issue for me if at least 1 of those CM's had stopped and showed some concern, but not a single one did!
There was one female CM who was standing right next to us when she got nailed in the eye and she stood there smoothing down her hair, staring at us while my daughter screamed in pain and then strolled away!

