The we loooooove Bonnet Creek thread Part 3

[Rosebud123]

So, I need a quick opinion. I requested a price quote from Vacation Strategy. I called to receive the quote because I had sent them one earlier with the wrong dates. The girl on the phone gave me a price quote of $1163.00 for a 3 bedroom for 10 nights in September. I spoke to the girl on the phone, was driving so didn't have pen and paper to write down the quote so asked her to send me an email with the quote. Arrived home to find the email from the company with the quote. I talked to the hubby and we made the deposit last night. (Just an FYI, I didn't hear the exact amount via phone...but was pleasantly surprised to see the quote via email when I arrived home. Talked to the hubby and we booked and gave a deposit.)

Fast forward to today...got a sheepish call and message from one of their reps telling me that the price quote was incorrect and that they would send me the new quote which is $500.00 more now. The girl kept saying, "human error". Then she began to tell me that I should have KNOWN that this was NOT correct because of the first quote I received which was higher than this one. When I said I didn't even look at the quote because the dates were correct, she then went back into the same thing, basically acting as if I should have taken ownership of THEIR MISTAKE. She then told me a THIRD TIME that I should have KNOWN that this was NOT the right quote because the quote they gave me for the other was higher. I guess she could tell I was annoyed because she said, "what would you like me to do". Am I wrong to be upset that this person is trying to insinuate that THEIR error should have been caught be me?? Am I wrong to be annoyed by this girl even having the audacity to act as if this were my fault in some way?! I am upset that she went down that road.

Any thoughts?? I have the email with the quote that is "guaranteed". Should I make an issue of this? I was given a quote of $160.00 a night for "peak season" for a 3 bedroom so I figured "off season" would be considerably less and that $114 for off peak per night was reasonable. I'm annoyed now to say the least!!

The quote was guaranteed. They should honor it.

 

[Kemorr]

Can someone that's stayed at WBC recently give us an update on the wireless? When I first started researching the property, folks were saying to bring your own router. Has the situation improved? Is service better in some towers than others? I'll be packing this weekend and want to leave all unnecessary items at home. Also, I doubt it, but I'm wondering if there's a crockpot included in the kitchen items. Thanks!

I'm here now and the wifi (at least in tower 6 and by the pirate pool) is great. No crock pot that I've seen.

 

[zilp]

The quote was guaranteed. They should honor it.

I agree, they should honor it.

 

[jealey]

We just booked WBC for 2 separate 2br's. Another family is going with us. Will they put us in the same tower, same floor? Are there adjoining rooms? Seperate reservations through VS should we let them know we are together? We stayed there last year and are hoping to get a better view than last year (tower 2 second floor dumpster view)

 

[savannie]

Can someone that's stayed at WBC recently give us an update on the wireless? When I first started researching the property, folks were saying to bring your own router. Has the situation improved? Is service better in some towers than others? I'll be packing this weekend and want to leave all unnecessary items at home. Also, I doubt it, but I'm wondering if there's a crockpot included in the kitchen items. Thanks!

Stayed mid-September, & used the wifi a lot because husband and I are both full time students, and my niece needed to FaceTime with her mother. It worked really well, and you don't need your own router. It's the type that redirects you to a login page when you first try to go to a site. Just put in the password they give you, and you're set. Only annoying part is having to put in the password anytime your device disconnects, which was a lot for us. We had Droid phone, iPhone, iPad, PC, and Mac all connect just fine, though.

 

[DCTooTall]

We just booked WBC for 2 separate 2br's. Another family is going with us. Will they put us in the same tower, same floor? Are there adjoining rooms? Seperate reservations through VS should we let them know we are together? We stayed there last year and are hoping to get a better view than last year (tower 2 second floor dumpster view)

No Adjoining rooms. You could look into a 4bdrm presidential, but you aren't going to get 2 adjoining 2bdrm suites.

As for being located close to each other, Since the resort no longer takes requests in advance, Your best bet would be to mention it and ask at checkin. You can let them know that you are traveling with XXXXX family also checking in that day, and if it would be possible to have your rooms located close to each other. with a 2bdrm, odds are pretty good they could find 2 units in a single tower to assign you guys too, and they may even be able to place you on the same floor or even next to/across from each other.

 

[missingFL]

Can anyone tell me if they have a shuttle that goes to the runDisney races? We're considering staying at BC but would rather not drive to the race.

Thanks!

 

[Bellamouse]

No Adjoining rooms. You could look into a 4bdrm presidential, but you aren't going to get 2 adjoining 2bdrm suites.

As for being located close to each other, Since the resort no longer takes requests in advance, Your best bet would be to mention it and ask at checkin. You can let them know that you are traveling with XXXXX family also checking in that day, and if it would be possible to have your rooms located close to each other. with a 2bdrm, odds are pretty good they could find 2 units in a single tower to assign you guys too, and they may even be able to place you on the same floor or even next to/across from each other.

Yes, we went with another couple last year and did not make an advanced request. When we checked in (at the same time), we asked if we could be near each other. For us it wasn't extremely important we be right next to each other, but we just didn't want to be across the whole complex from one another. It turns out they put us right next to each other, which was very nice.

 

[Calirya]

We will be at WBC in 24 days. There will be 7 of us (6 adults and 1 child) with 3 rental cars- dont ask- everyone wants to do something different. But IF my brother will drop us off at a park on his way to Universal (so we dont have to pay parking fee) could we hop on a shuttle back to WBC without having a ticket? Is it only enforced when leaving WBC to the parks?

 

[Calirya]

One more question- any chance the parking lot takes Disney gift cards for parking fees? How much is the fee to park? If we pay in the morning and come back later do we have to pay again?

 

[carlbarry]

One more question- any chance the parking lot takes Disney gift cards for parking fees? How much is the fee to park? If we pay in the morning and come back later do we have to pay again?

You do not have to pay again, nor would you have to pay the same day to go to a different park.
As far as the gift cards, I believe that they take cash only, but someone else I'm sure will confirm this.

 

[ez]

We stayed in a 3 br once and our friends who checked in the day prior were in a 2 br and they were able to put us a couple doors down from each other. I got the feeling they really try to work with you on this.

 

[dancin Disney style]

You do not have to pay again, nor would you have to pay the same day to go to a different park.
As far as the gift cards, I believe that they take cash only, but someone else I'm sure will confirm this.

They do take credit cards so it's possible that they would also take gift cards.

 

[Angie789]

They do take credit cards so it's possible that they would also take gift cards.

They accept gift cards for parking.

 

[Kemorr]

Is anyone checking in 10/13 or 10/14? I'm going to have quite a lot of barely touched fresh food I'd like to donate, milk, fruit, bread etc.

 

[tallmouse]

Is anyone checking in 10/13 or 10/14? I'm going to have quite a lot of barely touched fresh food I'd like to donate, milk, fruit, bread etc.

i sent you a pm

 

[Calirya]

They do take credit cards so it's possible that they would also take gift cards.

They accept gift cards for parking.

Thanks!!

 

[DCTooTall]

Can anyone tell me if they have a shuttle that goes to the runDisney races? We're considering staying at BC but would rather not drive to the race.

Thanks!

Can't say for certain, but my guess would be no, they won't have a shuttle for the runDisney events. Most of the events are EARLY in the morning, and since the resort shuttle is run by Maingate Transportation, it doesn't make much economic sense for them to run the shuttle. (Even Disney doesn't run RunDisney shuttles from all the resorts that early).

That being said, I'm sure you could get a taxi from the resort to the race, so you wouldn't need to drive if you didn't want too.

 

[PoohHappens]

We are looking to go march 29-April 5, the quotes I am getting are higher than I have paid on previous trips. Between $160-$190 a night for 2bdrdlx. Is it just the time of year we are looking for, any suggestions on ways to find it a little cheaper?

 

[Upatnoon]

We are looking to go march 29-April 5, the quotes I am getting are higher than I have paid on previous trips. Between $160-$190 a night for 2bdrdlx. Is it just the time of year we are looking for, any suggestions on ways to find it a little cheaper?

That's peak season and months out, so there is little reason for the big renters to give you a deal.

To get a better price you have to be closer to your dates, be a bit flexible, and cast a wide net in your search.