It is now 12/27. Package, according to the dimwit who answered the phone at UPS - still has not been unloaded from a truck, so could not possibly be scanned yet. The roads were passable on Friday. So, if we take into account 2 day air from Friday, they are still behind now on Wednesday. And absolutely NO help from customer service. They can't tell me when it will be unloaded, nor when it just might be delivered. And I can't come get it because it hasn't been scanned, so, although they know it is in the Commerce City warehouse, they don't know where it is. I will just have to be patient until they go through all the packages.
How is it that USPS, FedEx and DHL can all be caught up on their blizzard deliveries, yet UPS told me just 10 minutes ago that they STILL have over 200 trailers to unload at the Commerce City facility.
And the most frustrating thing is that we have another blizzard predicted for tomorrow and Friday.
Give me USPS anyday!!
Track Packages & Freight
Your package has experienced an exception.
Tracking Number: XX XXX XXX XX XXXX XXX X
Type: Package
Status: Exception
See description below
Shipped to: XXX CO, US
Shipped or Billed on: 12/20/2006
Service Type: 2ND DAY AIR
Weight: 14.60 Lbs
Package Progress
Location__________________Date_______Local Time__Description
COMMERCE CITY,CO, US____12/21/2006_12:01 A.M.__ADVERSE WEATHER CONDITIONS CAUSED THIS DELAY
KANSAS CITY,KS, US_______12/20/2006_10:02 P.M.___DEPARTURE SCAN
_________________________12/20/2006_4:22 P.M.____ORIGIN SCAN
US ______________________12/20/2006__11:02 A.M.__BILLING FORMATION RECEIVED
Tracking results provided by UPS: 12/27/2006 1:30 P.M. EST (USA)