Julylady
DIS Veteran
- Joined
- Jan 7, 2005
- Messages
- 2,099
My pet peeve is the Counter Service Slow Deciders! I find it unfathomable that you can wait in a line in front of a huge menu board and not decide what you are going to order until you get to the cash register. I have heard some say that they can't see the menu until they get up there. In that case, you should walk up front and study the menu BEFORE you get in line.
This particular peeve stems from an experience on New Years Eve 2003 at the Electric Umbrella in EPCOT. Around lunch we wait in horrendous lines to order food. Directly in front of me was a Dad with two tweener children. After waiting in line 30 minutes he was next to order. He then sent one of the kids to "get Mom and see what she wants for lunch." He then just stood there and waited. After 3-4 minutes the kid comes back with Mom. As a family they study the menu for several minutes and then decide they don't want to eat there and all leave.
They waited in line a total of 45 minutes and then left without food. It was unbelievable!!
Now I also had issue with the cast member taking orders. Instead of asking the guy to stand aside, he just kept taking orders from the other side for the entire 15 minutes this took. I tried to get his attention, but he wasn't having it. When I finally got up there was no word of apology or anything! I looked around for a supervisor to complain but no one to be found.
This particular peeve stems from an experience on New Years Eve 2003 at the Electric Umbrella in EPCOT. Around lunch we wait in horrendous lines to order food. Directly in front of me was a Dad with two tweener children. After waiting in line 30 minutes he was next to order. He then sent one of the kids to "get Mom and see what she wants for lunch." He then just stood there and waited. After 3-4 minutes the kid comes back with Mom. As a family they study the menu for several minutes and then decide they don't want to eat there and all leave.
They waited in line a total of 45 minutes and then left without food. It was unbelievable!!
Now I also had issue with the cast member taking orders. Instead of asking the guy to stand aside, he just kept taking orders from the other side for the entire 15 minutes this took. I tried to get his attention, but he wasn't having it. When I finally got up there was no word of apology or anything! I looked around for a supervisor to complain but no one to be found.


I agree with Bill From PA...I view people walking on-line, 8 abreast, as a direct challenge to my sovereign right to half of the walkway. 
Even once I got up to the CM taking my order I had to step a little bit closer to see. The couple standing behind me were trying to read the sandwich descriptions, too. The people ahead of you may not be able to read the menu from that far away without binoculars.
I'm just trying to give another perspective on this particular situation.