I didn't stay at Riviera, but did get a chance to visit twice during it's inaugural week. A few observations -
- While the resort looks big when approaching, it is really a quick walk to all points around the resort. I wouldn't worry about room location based on distance to a particular amenity (Sky Liner, Topolino's) unless you have mobility issues.
- The public areas have a terrific 'smell', I assume the rooms do too. I would call it 'fresh', but it doesn't smell new. That's the best I can describe it - just know it is good.
- The SkyLiner stop does not have dedicated EV boarding at this station. Thus, it will slow or stop the whole line for wheelchairs and EV's. (All other stations have dedicated loading/unloading areas where the gondola is actually taken off the line to remain stationary).
- The lobby is cozy, but nice. It definitely felt more inviting and larger than BLT's lobby.
- And speaking of the lobby - there the hotel check-in is not formal. If you need front desk help, it is there, but most folks will likely bypass it. The bell service is on the lower level, below the lobby.
- There where a plethora of folks at the
DVC desk ready to pounce. They are in the back right corner if you arrive from the main entrance (immediate left when arriving from the gondola/stairs). Averting your eyes will not stop them. If you desire avoidance, I suggest beelining to the coffee shop as you can avoid their corner with this strategy (Of course, I jest - many, many folks love to talk to DVC salespeople. I do too, I also enjoy long traffic lights in rush hour, paying my taxes, and my quinquennial colonoscopy).
- There are no electric automobile charging stations. I assumed there would be since Copper Creek/Wilderness Lodge has them. Cast members don't know why as they were on the original maps. Maybe they are delayed or simply a cost cutting measure. Or maybe the fact that nobody uses them (except me) at Wilderness Lodge is a factor.
- I was at the resort when it was cold & rainy (relatively), yet, I still loved the vibe of the place. The landscaping, pools, ironwork, coffee shop, lawn games and just the general feel were all very comfortable and welcoming to me. The location between the HS and EPCOT is terrific and on par with Boardwalk for ease of access to those parks.
- Everyone was extraordinarily friendly - beyond normal Disney standards. The staff seem genuinely appreciative of the opportunity to open a high-end resort. My Topolino's server said exactly that to me and that she felt that Disney gave her a lot of responsibility and she embraced it. That seemed to be the attitude of the 12 - 18 folks I interacted with.
I am looking forward to my first stay there next fall, but will likely be back to Topolino's and Primo Piatti several times before then.