Hi everyone!
Wow, what a week! I'm feeling slightly overwhelmed, and I have a lot to say, and I don't know where to start! LOL
First of all, I want you all to know that I've risked life and limb to bring back some "info" to add to this FAQ thread.

I took the "Bounce Back Offer" flier, I took the room service menu

, I took the valet (laundry) service forms which list all of the prices for laundry and dry cleaning, I have the latest "Island Palm Press", I have the "May Recreational Activities" sheet that lists on a daily basis all of the extra activities around the resort and the times they occur, I have a letter they left in our room to warn about when they'd be testing the fire alarms, I have the "Phone Safety Tips" sheet which tells you to NEVER give out info over the phone to anyone claiming to be a CM UNLESS you were the person to initiate the call, and lastly, I have the room service breakfast door hanger that you fill out and leave on your door the night before.
WHEW! Oh wait! I also brought home the coffee condiments packet that is near the coffee machine in the room because a lot of people ask what is included with the coffee! I'll open it up later and report. LOL
Secondly, I am blown away by all of the people who recognised me and came up to me!!

My aunt now thinks that I am some sort of celebrity at the Polynesian!!

I met "Cara loves the Poly" and her beautiful DD; I met "WoodysRoundUp", I met "luvsmarrypoppins", I met someone who's user name I forget (sorry I can't remember! You were the person who said you had your room changed to a better view!!), and I also met someone who recognised us while we were having breakfast at Kona Cafe on Thursday morning! She said that she doesn't post here but reads here, and a funny thing is, she said that her DH's legs are in the picture of my DH and I from our last trip where we're holding the Lapu Lapus!

I just looked at that picture and I do see someone's torso and legs, who is standing behind a tree in the left side of the picture. That must be him! I was sorry that I didn't see BCV while we were there, but hopefully on another trip! (BCV, did you happen to be in room 1529 by any chance?? lol)
Anyway, it was GREAT to meet you all and I really wish we had time to chat more! This was a very busy trip for DH and I since we had our aunt with us and we did a lot more on this trip than on previous trips, since we wanted to make sure that she got to experience all of the highlights of all of the parks.
Thirdly, we got UPGRADED to concierge!!!!!!!

When we were checking in, the CM said something about "the Hawaii building...." but she was looking down towards her computer monitor, so I said "Excuse me, did you just say Hawaii building? Is that where our room is? Is it just 1 of our rooms, or both???" And she said "BOTH rooms are in the Hawaii building..." I wanted to SCREAM but instead I started to punch my poor DH in the arm!!

I did say "oh my goodness! Thank you so much!!" and then I explained to our aunt that we were being upgraded to the concierge building!
A CM took us and our luggage on a golfcart to the Hawaii building, and as we were about to walk in, a CM named David whom we met last year came out to greet us! THAT IS WHEN I SCREAMED!!!!

I was SO Happy to see him and I think I hugged him a little too tightly, and a little too long, but I was SO excited!!!

I also got to see another wonderful CM named Allison

I got to chat with David and Allison a couple of more times on this trip and I was so glad to have the opportunity to do so

They are both so friendly and helpful. Also, there's a CM in the Hawaii building named Brian who was also very, very professional and friendly during a room mis-hap, which I'll explain later.
Anyway, we're back, it was an excellent trip to both the resort AND the parks, and I'll be back later with more info!