Apparently I have been banned for "buying and selling items." I sent in a contact us form yesterday because two Holiday cards' codes would not work. I had puchased the cards off Ebay for a close friend who collects Disney pins, cards, and memorabilia. He does not play on VMK, so he allowed me and my DH to use the codes. Due to a glitch with my wireless, two of my codes would not go through. I wrote into Contact Us explaining the situation and they sent back two replies. One with how they can ban you for selling and buying items and accounts (even though I clearly explained this is not the case) and another saying they can do nothing with things puchased outside of Disney parks and stores (never mind that the cards were in their original packaging -_-). Ok promising myself I won't cry. Nevermind, I'm going to go cry. This is just ridiculous!