NDM#1
I am the original NDM.
- Joined
- Aug 24, 2008
- Messages
- 760
October 31
My eyes pop open. It is 8:00 am. Here is where it all begins. This day has been marked on the calendar for five months. Now that it has arrived, I will finally be freed from my imprisoned state of inactivity into the uninhibited state of Disney vacation planning.
Being a Disney Vacation Club Member who is exactly seven months away from my date of arrival in Walt Disney World®, I am now within the permitted timeframe to make reservations for my familys next vacation. We have hopes to secure a 1-bedroom villa at Disneys Beach Club Villas. But since this particular resort is not the resort that we bought into when we joined the Disney Vacation Club, those who own it as their home resort have been given a four-month head start in making reservations.
Disneys Beach Club is one of Disneys more popular resorts due to its large pool and close location to Epcot. This makes securing reservations there especially difficult. I have read numerous accounts online at various Disney internet boards where families have been waitlisted for months as they hope to obtain reservations, and some are actually denied in the end due to no vacancies opening up. The scenario sends chills up my spine, and I whisper a Disney wish that this will not be my familys fate.
After everyone has been dressed and fed, the clocks strikes 9:00 am. I rush to the phone, grabbing my Disney Vacation Club Member card on the way. I sit on my bed in the privacy of my bedroom and begin to dial the memorized number. As is their custom, DD8, DS6, and DD4 follow me into my room and begin to play loudly around me. After so many years of instruction, they still have not grasped the concepts of privacy or consideration for individuals using the phone. Quiet please, I announce, I am making a phone call. I need you to either be quiet or leave the room. I am completely ignored as elevated levels of noise and activity continue to envelope me. I realize that something more earth-shattering is required to grab the attention of my small entourage. Quiet! I am calling Mickey Mouse, I yell. The room goes dead silent, and everything is still.
As I dial the member services number, little people gather and sit by my ankles. They are in awe, believing that their very own NDM will be soon be speaking to the Big Cheese, himself.
I listen to a pre-recorded list of options of extensions. After selecting the appropriate one, a very comforting voice greets me on the line and asks how I can be assisted. Although my nerves are wracked and I am developing a twitch as a result of my Disneys Beach Club Villas anxiety, I do my best to sound calm and unconcerned as I explain my desire to place a reservation at this dreamy destination. The agent says that she will have to check for availability, and I am put on hold.
While I listen to muted Disney songs through the phone receiver, I feel the knots in my stomach tighten. Will we be waitlisted? How long will we be waitlisted? What will be my alternative plan if we are waitlisted?
DD4 tugs on my pant leg. Mommy, she sweetly petitions, I want to talk to Mickey Mouse. Please may I talk to Mickey Mouse? Doh! I am about to get caught in a Disney bluff, but I cleverly quip, Oh! I am so sorry, honey. Daisy Duck answered the phone. She says that Mickey isnt there right now.
At that moment, the agent silences the pleasant Disney tunes by picking up the line again. We do have a 1-bedroom villa available for you at Disneys Beach Club Villas during the days you requested. Would you like me to go ahead and book your reservation? I heave a sigh of relief; the knots in my stomach loosen; my twitch subsides. Yes, I confirm.
I feel another tug on my pant leg. Mommy, DD4 says in an adorable voice that I always find difficult to deny, May I please talk to Daisy Duck? I really want to talk to Daisy Duck. I wink at her to non-verbally communicate that her wish will be granted.
After the reservation has been made, the agent politely asks, Is there anything else I can do for you today? Actually, I respond, There is something you can do for me. My four-year old daughter is standing here with me and knows that I am talking to you, Daisy Duck. She is very anxious to speak with you if you have an extra minute. Would it be alright if she said, hello? The agent is silent for a brief second and then timidly replies, But I dont sound anything like a duck. I dont know how to make my voice do that. Thats OK, Daisy, I coax as I wink in reassurance to DD4, We all know that your voice is a normal one. Only Donalds voice sounds like a duck. Being a good sport, the agent then agrees to speak with DD4 for who can hardly wait to take command of the phone.
Hi, Daisy, DD4 says in her best attempt at handling the phone with a grown-up disposition. Apparently the agent has embraced the spirit of my Disney bluff and taken the opportunity to engage my daughter beyond a simple greeting, for DD4 goes into an explanation about our costume party plans for the evening. After a minute of details describing our homes festive decorations and our partys itinerary and guest list, the conversation is still going strong. However, I sense that I should relieve the cooperative agent from this request that is surely out of the realm of her job description. I certainly dont want to be flagged on the computer system in some way as an annoying Disney Vacation Club Member who makes bizarre demands of unfortunate agents.
I gently tell DD4 to say good-bye to Daisy, and she obediently complies. I take the receiver and express my gratitude to the agent for going above and beyond her call of duty in this matter. The agent giggles slightly and relays that everything has been her pleasure as she notes that I should call back if I find I need any further service.
I hang up the phone with a grand smile on my face. DD8, DS6 and DD4 wait in anticipation for the results of the phone call. I announce that we will--in fact--be permitted to stay at Disneys Beach Club Villas for our upcoming vacation, and we all explode into victory dances in the limited open area of my bedroom.
Now that the primary concern of the day has been attended to, the less important events (such as our large party this evening) may now have my attention. But I know that these other matters will only hold my focus momentarily, for very soon the details of our upcoming vacation will need to be filled in. And a NDM has to have her priorities straight!
My eyes pop open. It is 8:00 am. Here is where it all begins. This day has been marked on the calendar for five months. Now that it has arrived, I will finally be freed from my imprisoned state of inactivity into the uninhibited state of Disney vacation planning.
Being a Disney Vacation Club Member who is exactly seven months away from my date of arrival in Walt Disney World®, I am now within the permitted timeframe to make reservations for my familys next vacation. We have hopes to secure a 1-bedroom villa at Disneys Beach Club Villas. But since this particular resort is not the resort that we bought into when we joined the Disney Vacation Club, those who own it as their home resort have been given a four-month head start in making reservations.
Disneys Beach Club is one of Disneys more popular resorts due to its large pool and close location to Epcot. This makes securing reservations there especially difficult. I have read numerous accounts online at various Disney internet boards where families have been waitlisted for months as they hope to obtain reservations, and some are actually denied in the end due to no vacancies opening up. The scenario sends chills up my spine, and I whisper a Disney wish that this will not be my familys fate.
After everyone has been dressed and fed, the clocks strikes 9:00 am. I rush to the phone, grabbing my Disney Vacation Club Member card on the way. I sit on my bed in the privacy of my bedroom and begin to dial the memorized number. As is their custom, DD8, DS6, and DD4 follow me into my room and begin to play loudly around me. After so many years of instruction, they still have not grasped the concepts of privacy or consideration for individuals using the phone. Quiet please, I announce, I am making a phone call. I need you to either be quiet or leave the room. I am completely ignored as elevated levels of noise and activity continue to envelope me. I realize that something more earth-shattering is required to grab the attention of my small entourage. Quiet! I am calling Mickey Mouse, I yell. The room goes dead silent, and everything is still.
As I dial the member services number, little people gather and sit by my ankles. They are in awe, believing that their very own NDM will be soon be speaking to the Big Cheese, himself.
I listen to a pre-recorded list of options of extensions. After selecting the appropriate one, a very comforting voice greets me on the line and asks how I can be assisted. Although my nerves are wracked and I am developing a twitch as a result of my Disneys Beach Club Villas anxiety, I do my best to sound calm and unconcerned as I explain my desire to place a reservation at this dreamy destination. The agent says that she will have to check for availability, and I am put on hold.
While I listen to muted Disney songs through the phone receiver, I feel the knots in my stomach tighten. Will we be waitlisted? How long will we be waitlisted? What will be my alternative plan if we are waitlisted?
DD4 tugs on my pant leg. Mommy, she sweetly petitions, I want to talk to Mickey Mouse. Please may I talk to Mickey Mouse? Doh! I am about to get caught in a Disney bluff, but I cleverly quip, Oh! I am so sorry, honey. Daisy Duck answered the phone. She says that Mickey isnt there right now.
At that moment, the agent silences the pleasant Disney tunes by picking up the line again. We do have a 1-bedroom villa available for you at Disneys Beach Club Villas during the days you requested. Would you like me to go ahead and book your reservation? I heave a sigh of relief; the knots in my stomach loosen; my twitch subsides. Yes, I confirm.
I feel another tug on my pant leg. Mommy, DD4 says in an adorable voice that I always find difficult to deny, May I please talk to Daisy Duck? I really want to talk to Daisy Duck. I wink at her to non-verbally communicate that her wish will be granted.
After the reservation has been made, the agent politely asks, Is there anything else I can do for you today? Actually, I respond, There is something you can do for me. My four-year old daughter is standing here with me and knows that I am talking to you, Daisy Duck. She is very anxious to speak with you if you have an extra minute. Would it be alright if she said, hello? The agent is silent for a brief second and then timidly replies, But I dont sound anything like a duck. I dont know how to make my voice do that. Thats OK, Daisy, I coax as I wink in reassurance to DD4, We all know that your voice is a normal one. Only Donalds voice sounds like a duck. Being a good sport, the agent then agrees to speak with DD4 for who can hardly wait to take command of the phone.
Hi, Daisy, DD4 says in her best attempt at handling the phone with a grown-up disposition. Apparently the agent has embraced the spirit of my Disney bluff and taken the opportunity to engage my daughter beyond a simple greeting, for DD4 goes into an explanation about our costume party plans for the evening. After a minute of details describing our homes festive decorations and our partys itinerary and guest list, the conversation is still going strong. However, I sense that I should relieve the cooperative agent from this request that is surely out of the realm of her job description. I certainly dont want to be flagged on the computer system in some way as an annoying Disney Vacation Club Member who makes bizarre demands of unfortunate agents.
I gently tell DD4 to say good-bye to Daisy, and she obediently complies. I take the receiver and express my gratitude to the agent for going above and beyond her call of duty in this matter. The agent giggles slightly and relays that everything has been her pleasure as she notes that I should call back if I find I need any further service.
I hang up the phone with a grand smile on my face. DD8, DS6 and DD4 wait in anticipation for the results of the phone call. I announce that we will--in fact--be permitted to stay at Disneys Beach Club Villas for our upcoming vacation, and we all explode into victory dances in the limited open area of my bedroom.
Now that the primary concern of the day has been attended to, the less important events (such as our large party this evening) may now have my attention. But I know that these other matters will only hold my focus momentarily, for very soon the details of our upcoming vacation will need to be filled in. And a NDM has to have her priorities straight!